January 2023 by Aaron Sanderson
I used to volunteer here.worst mistake of my life they treat u like dirt and don?t give u anything to do and make u stand a long time waiting before they find something for u to do.Worst place to volunteer at.some of the household stuff are broken and scratched or even damaged and they sell them at a very high price and their clothes are torn to the point you can?t even wear it and they are very expensive ladies and mens section.they also put clothes on the wrong size hangers and no one is on till sometimes and have to wait aswell for somebody to come over.DO NOT GO TO THIS PLACE!!!!
November 2022 by TSg D4RK5867
I used to volunteer here.worst mistake of my life they treat u like dirt and don?t give u anything to do and make u stand a long time waiting before they find something for u to do.Worst place to volunteer at.some of the household stuff are broken and scratched or even damaged and they sell them at a very high price and their clothes are torn to the point you can?t even wear it and they are very expensive ladies and mens section.they also put clothes on the wrong size hangers and no one is on till sometimes and have to wait aswell for somebody to come over.DO NOT GO TO THIS PLACE!!!!
September 2021 by Louise Nurse
Small shop very dirty prices high rude service
August 2021 by Brett Whiteman
Great little charity shop.
August 2020 by Alexandra Ib
Extremely overpriced. Some of the stuff you can buy cheaper new!Most expensive charity shop in Loughborough. Staff are pleasant though.
October 2018 by A & H Cooper
Friendly and helpful staff. However, shop can be quite cramped during peak times. Prices are also higher than most charity shops - especially for clothes.
October 2018 by Lydia Billington
Usually very satisfied here. The prices of books seem too high though. Especially when John Storer House get by selling their donated books for only 20p.
December 2017 by Debra Bettany
Dreadful customer service from the Loughborough store. Ordered a NEW bed two weeks ago. It came last week with one piece of wood missing. Nobody seems to know how to fix the problem and I am sleeping on a mattress. The staff alledge that they can't contact head office and on visiting the store conveniently the person dealing with the problem is on the sick. Why I can't have a piece off of the bed that is on display I am not sure. I will NEVER use this shop again.
