March 2024 by Cazza1
Which bright spark redesigned the store. New tills are all self serve could only find one that took cash. All tucked away in tight corners no space to use properly, only gave 2 stars because of helpful patient lady being moaned at by people otherwise nil. Will be using Superdrug in future
March 2024 by John
Boots Pharmacy was excellent a few years ago. This week will be my final visit. Service has continued to deteriorate significantly. The young female assistant on the front desk with the grey/blonde hair is unfriendly and frankly quite unprofessional. She seems to have appointed herself as gate-keeper to peoples healthcare. This week I witness her rude treatment of another customer.
March 2024 by Original Brews
poor service, no wonder everyone is going online.
March 2024 by Lee
As a customer of Boots Phamarcy for more than a decade , Very Very disappointed ----SHOCKED !!! The manager NOT FIT for management AND customer service !!!
March 2024 by Christine Harrison
Good shop and brilliant pharmacy thanks xxx
March 2024 by Serena Acierno
I just wanted to say how lovely Kym is who works at Loughborough Boots.Each and everytime I go into the store by myself or with individuals I support Kym is always smiling ,friendly chatty and very approachable.I attempted to use the new self checkout machines didn't get off to a great start without any hesitation Kym began helping me nothing was to much trouble.Boots you are a very lucky company to have such a loyal hardworking individual as an employee, carry on doing what your doing Kym your doing a super job you brighten up mine and my clients day so much .Thank you for taking the time out of your day to talk to us it means alot .Serena
January 2024 by ANNE PASS
Very helpful pharmacy staff
December 2023 by Lynn Ta
Went to grab a concealer earlier today, the staff were very helpful and nice, a young lady approached me and helped me finding what I was looking for. Very happy and I will go to Boots first from now on!
November 2023 by lilacshockwavez
Always friendly helpful staff and well stocked.
October 2023 by Patricia Staples
Eyes tested. Very professional and pleasant.
September 2023 by Mark Lee
We?ll customer service non existent waiting at counter over 5 mins staff walk by more than one time stick to the smaller boots come on management sort it out
June 2023 by zat rat
Staff are friendly and helpful.If you are black/or a young person beware bcs the security guard will circle you like a shark in heat no matter where you are in the store ?
April 2023 by Clair Everard
Staff are always friendly and helpful. Can usually get what I am looking for in this store.
April 2023 by Chris Goldby
Boots branches rarely have stock and West Bridgford seems to be worse than others.
April 2023 by Lynne Twigg
Don't bother trying to call for any eye test - never answer phone !
