September 2025 by Tasmia Munir
Just bought our kitchen from here what a fantastic experience!! Diya and Dawn from showrooms were brilliant!!
Thank you
August 2025 by Richard Mordew
I do rate this for all DIY products at great prices, just don't get grass seed as that is WAY too much £££££££££
Paint is day light robbery too, stick to Amazon.
August 2025 by Mark Lockwood
Helpful staff, very large product range. Handy
July 2025 by touseef hamidi
One of the biggest warehouse.
You will get all sort of DIY and other stuff here and click and collect service was smooth
July 2025 by alex williams
In and out no fuss at all
July 2025 by peter tetstall
Very good
July 2025 by julie harper
Well organised, plenty of sanitising stations,clear marking of 6ft distances , and good marshalling of the checkouts ???
July 2025 by Kirsty Taylor
Good choice of products but not enough staff near tills, although they're self serve, things go wrong, like having to return something or discounted products go through at full price and you have to go back, friendly staff but you're waiting ages as only one around.
June 2025 by Luke Baker
Massive! Staff are helpful, dreamy day out for the dads
June 2025 by Simon Howroyd
Virtue signalling tannoys all year round.
They charge the customer extra so they can give to controversial charities and love to tell you about it.
Screwfix and Toolstation nextdoor are significantly cheaper for the same products, presumably because they don't charge extra to cover their political charity donations.
Paint selection is good, staff are friendly and helpful.
January 2025 by Joe gooner
Went down to grab timber to make a box unit
Easy to find and access, straight in and out, two thumbs up from me
December 2024 by Sam Skellern
New self service tills are a joke. Not in customer interest at all. Need ripping out.
December 2024 by paul kenney
helpful young lady - "Sam" Wednesday morning
November 2024 by Daniel Pacholec
Rose manager her customer service is below zero, badly attitude. She don't want accept foto receipt , where other staff didn't see any problems with this. She should be there for help ?
October 2024 by Benjamin Bays
Just visited today - all tills with staff have removed - one poor employee having to try and manage all the self checkout tills - lots of people waiting, couldn't buy one item as the barcode was missing and noone to assist so left it at the till.
Left B&Q Loughborough frustrated with the experience, angry for the employee having to try and cope.
Another example of big companies getting rid of staff who are customer facing because they clearly care more about profits than people.....?
