March 2024 by David Tooms
Very good helpful service in store.Fitters very good and fast fitting service.
February 2024 by Steve Root
Friendly helpful service by George
February 2024 by Barry Haycock
Very helpful member of staff in shop
February 2024 by VASIL SOTAI
I was very happy with the service and quality.
January 2024 by Habib khan
Very friendly and helping manager and staff
January 2024 by F
So I did write a review previously, but wanted to really commend United Carpets in particular Sabia, whom I believe is the manager.We had a few issues but this was with the fitters and not United carpets directly.Sabia has come out and visited our parents bungalow personally, she made all the right moves to correct the issues, efficiently, this was done within days and to a really good standard.we have recommended United Carpets in particular the Aylestone lane branch to all our family members, and we will continue to do so.What really showed through was the after care service United and in particular Sabia gave us and that is as or even more important then just having carpets or flooring fitted.Thank you United Carpets, and more so Sabia.
January 2024 by john miles
Excellent.
January 2024 by Paula Brookes
Nice staff , quick service and carpet fitted lovely ???
January 2024 by Carl Allsopp
Staff helpfull& professional & polite, fitter were polite& cleared all excess.
December 2023 by Chris Linnett
Didn't go myself, but ordered online. Was very easy and swift. When I questioned the wording on your main website as I believe it reads as if the fitting is not free, the webchat representative was swift and knowledgeable putting my concerns to rest before placing the order. The phone call I recieved to book the delivery/fitting was very pleasant, prompt and professional.
December 2023 by Stefan Girvan
Brilliant
November 2023 by mahsa kh
Unfortunately they have very poor customer service, they?ve cancelled the fitting appointment twice. It wasted my day off , also on the third appointment they came about 2 hours late which caused me stressed at work and I had to arrange someone on their day off to be there. The guy didn?t put it properly and when we asked to put it around the edge of stairs he said it costs extra £200 which they didn?t tell us when we bought the carpet and it supposed to be free. It was only few stairs not even landing and they charge a lot. I?m very disappointed and I never go back to United carpet at Aylestone road , Leicester.Click
October 2023 by Linda Wright
Had vinyl floor fitted in my mothers kitchen this morning (5/10/23) Two brilliant fitters, perfect floor. Looks amazing. Thoroughly recommend.
June 2023 by Chris Darby
Great service and helpful as always. Good selection and very competitive prices
March 2023 by Patricia Jackson
Have had all our carpets from them always been satisfied with them , this time when we went for a stair carpet and underlay we picked the carpet with good underlay while we were still looking around in general the lad made the bill out we knew how much it would cost us so we paid and I put the receipt in a bag wasn?t until I got home I looked at it nothing was price itemised just the total amount , so the next day I went back and asked him to itemise it for me and his reply was ? oh we don?t do that anymore, so i will definitely ask for an itemised bill next time I need any floor covering, carpet fitters were a great lads made a great job of it
