June 2025 by ejaz hassan
I had a missed call from the bank 5 times , I called them back doesn't even give you an option to speak to anyone, as they called me 5 times I thought it must be urgent , still in the dark.
May 2025 by Jayne Coleman
Very bad service no one picks the phone up when you call and you just get cut off
March 2025 by P Reddy
Poor service, couple of available on counters and they don?t want to take money, they want to put money in the machines, no help, they open at 12 and close at 4,although they close doors at 5, the worst bank in the city.
March 2025 by gavin webb
Been in to this bank 3 or 4 times now trying to sort out bank account after my dad's passing. Seen 3 different people who all say different things including the female supervisor who has one of the worst attitudes I've ever come across in a public relationship role.
February 2025 by Wioletta Gibson
Perfect customer service - my 11 years old daughter loved her first appointment with finance advisor today- definitely 5 stars
October 2024 by Sue Elizabeth Cresswell
I came into the bank with what to.me was very complicated query. Met Mr Singh who sorted my query double quick. Such a lovely helpful chap. Thank you
September 2024 by yassine lisouf
One of the worst customer service I ever experienced in my life.And beyond the arrogant behaviour l, you have to pay £5 to get a bank statement. I would Give a 0 star.
August 2024 by Johnny Barosan
The opening hours are.... 9-17... But they close early.... Because they are lazy enough to not make customers happy.... So I give a half star if I can ....
August 2023 by Wojtek ?urek
Worst bank ever!!! Horrible service, they don?t know what they doing!!! Avoid it!!!
July 2023 by Azad Khan
Bad service
July 2023 by MJ
An absolutely amazing branch with fantastic customer service.
June 2023 by Melanie
An absolutely amazing branch with fantastic customer service.
March 2023 by Rory Bentley
The Bee?s Knees
December 2022 by Antony Ward
Worst Bank In The Whole Of The UK!!!, Rude Arrogant Lazy Staff Never Welcoming Not Even A Smile! Payed £1850 Into My Account Via The Machine Which Only Accepts The Maximum Of £2500 Only For One Member Of Staff To Tell The English Woman I Had £650 I Wanted To Put Into My Account And Low And Behold The Suspicious Questions Started Getting Asked Of Them Wanting To Know Where I'd Got All My Own Money From!!! I Swiftly Left Telling Them To Close My Account And Asked Them To Shred My Card.People You Have Been Warned And I'm Not The Only Negative Reviewer On Here.Open Up An Account Somewhere Else As You'll Get Nowhere Banking Here.
December 2022 by arefa badat
Terrible terrible experience.I created my account and though they said it'd be ready by the end of the week, it has been almost a month and I still haven't received it my card.I then went to the bank two weeks later and the woman said that a document was missing, yet they never called me to let me know.She then said that a banker will call me in the next three days. It has now been a week and nobody has called.TSB this is appalling! Please sort yourselves out.And if anyone is thinking of joining them, then for your own sake think again please!If giving no stars was an option that's what I'd be giving!
