August 2023 by Wojtek ?urek
Worst bank ever!!! Horrible service, they don?t know what they doing!!! Avoid it!!!
July 2023 by Azad Khan
Bad service
July 2023 by MJ
An absolutely amazing branch with fantastic customer service.
June 2023 by Melanie
An absolutely amazing branch with fantastic customer service.
March 2023 by Rory Bentley
The Bee?s Knees
December 2022 by Antony Ward
Worst Bank In The Whole Of The UK!!!, Rude Arrogant Lazy Staff Never Welcoming Not Even A Smile! Payed £1850 Into My Account Via The Machine Which Only Accepts The Maximum Of £2500 Only For One Member Of Staff To Tell The English Woman I Had £650 I Wanted To Put Into My Account And Low And Behold The Suspicious Questions Started Getting Asked Of Them Wanting To Know Where I'd Got All My Own Money From!!! I Swiftly Left Telling Them To Close My Account And Asked Them To Shred My Card.People You Have Been Warned And I'm Not The Only Negative Reviewer On Here.Open Up An Account Somewhere Else As You'll Get Nowhere Banking Here.
December 2022 by arefa badat
Terrible terrible experience.I created my account and though they said it'd be ready by the end of the week, it has been almost a month and I still haven't received it my card.I then went to the bank two weeks later and the woman said that a document was missing, yet they never called me to let me know.She then said that a banker will call me in the next three days. It has now been a week and nobody has called.TSB this is appalling! Please sort yourselves out.And if anyone is thinking of joining them, then for your own sake think again please!If giving no stars was an option that's what I'd be giving!
October 2022 by Rachael Bedford
The worst customer service I have EVER experienced and not even worthy of one star.I have encountered two of the most arrogant and ignorant staff members, devoid of any empathy imaginable, Urooj and Rory (I'll not post last names). I can't say that all of the staff members had defective emotions as the gentleman who greeted me at the door seemed very pleasant and so did the actual manager but if your unfortunate enough to be "helped" by the two that I had the displeasure of experiencing, then all I can say is, sorry you had to go through that!
October 2022 by Judah Terry
Awful place. Extremely disorganised. Tried to set up a bank and they made come back 3 times because they forgot to ask for certain ID. They then lost my ID and are making me come back a fourth time next month! No chance. Some of the staff are dressed inappropriately. I do not trust this branch with my money. I do not recommend it.
October 2022 by Dave leicester
Arrogant unhelpful and the interests of you and your finances are the LAST thing theyre interested in
July 2022 by Aaminah khan
Staff always helpful
December 2021 by Susan Godwin
Wait to long in the bank be wait for 25mins to day in the bank and than was one member of staff that the time and 7 people waiting
December 2021 by Rebine Ahmed
Very bad service need more staff
September 2021 by Lorraine Unstead
They friendly and helpful but I think they should have more stuff on counter instead of 1
July 2021 by M L
Hopelessly lazy
