May 2025 by Rutvik patel
0 star to customer service, the rudest person i have ever experienced with tesco. No, thank you, no, please no sorry instead really high attitude like he owns the shop, suchh a bad experience for the first time. Navigating customer service can be challenging.
A positive and respectful interaction can greatly improve the experience for everyone involved. Kindness and understanding go a long way in resolving issues effectively. I hope future interactions bring more positive communication. Remember, courtesy and empathy can create a more pleasant environment for both customers and staff.
Specially staff member saji . Creating a welcoming atmosphere for everyone is crucial for a good shopping experience.
May 2025 by BIRENDRA SUTHAR
Good Staff and all product good in shelf.
April 2025 by sg recce
They are so rude and it not clean and 1 till is open
April 2025 by Randie Chang
I've never had a bad experience here.
March 2025 by Jalpesh So
require additional checkout staff; customer queues are excessively long.
December 2024 by Shirwa M
Odd encounter today. I asked a member of staff if they sold hay-fever tablets. He then said to me "yes inside the shop" in a rude and dismissive manner. Right infornt of security who seemed like he wanted me to react ofcourse I didn't. I went back to the staff member to ask him if he would speak to others like that and he was speechless. I then asked the security is that normal way to speak to customers? No word. I left. Another man was behind me and the security spoke in their language (assuming Punjabi, gujrati or hindi). This happened around 16:25 Sunday 1 Dec. Seems like only certain people get good service and others get spoken to like their intruding into their shop. Big company like Tesco who are nationwide deserve better staff and not selective good customer service.
December 2024 by Kulbir Singh
The staff members exhibit a lack of experience, and they consistently play loud music from a speaker owned by one of the employees ( see pic below). Despite my numerous requests to lower the volume, there has been no response. Additionally, there are always long queues, as only one till is open.
December 2024 by Mayank Kapoor
The guy named Saji is extremely rude, really unprofessional and this is not the first occasion it happened, he treated the same way with my friends and my dad
Shame on the brand recruiting these kind of individuals.
December 2024 by basheer ahammad
Very bad customer service
October 2024 by amit hira
Staff they don't know how to talk with customers...I went for some scratch card for national lottery..and the one worker told me yesterday u coming in the wrong time when the time was 7o clock in the afternoon..???
June 2024 by Sangar
If I remember correctly, I have spoken to the Tesco about this Tesco extra in an area where they don?t care about human creatures.
The food or groceries are nearly always the last day of their sale date. Luckily I have not found any expired food in this store as I will be sending it back to the head office.
Customer service is like another country where no manners, politeness or attitude is allowed.
Come on.. be polite and respectful with customers..
If I ever visit again, I would probably edit ?? this and downgrade my stars ?
And maybe ? add a few more pictures
February 2024 by Wilfred Brito
Good experience
February 2024 by Shanaya Isvarlal
staff very rude.doesnt care about their customers.the staff should be changed
February 2024 by El hadi Djebar
Very rude staff. Doesn?t know how to talk
February 2024 by Shaina Shaina
Very rude staff doesn?t know how to talk properly