December 2024 by Sarah King
The lady working in here, 24.12.24, was extremely rude and has to hygiene, sneezing over the food.. didn?t catch her name, but an Indian lady.
December 2024 by shamima yusuf
The Indian guy and Indian women are very rude they are always talking in their language and staring at people which made me uncomfortable. They are very rude and do not listen to what you want. The women has her hair out and she also was coughing and then handling the food without washing hands.
November 2024 by Lois Fletcher
This place needs investigation the staff are so rude and the bigger guy is horrible to his customers.
October 2024 by Sofia Yusuf
Absolutely disgusting customer service the big guy behind the counter has got so much attitude I will be putting a complaint in
October 2024 by Ryan Coutinho
We were served by Tuan who is unprofessional and rude. My partner and I wanted to share a footlong but he charged us for two separate 6 inches when we had a foot long of the same sandwich. When we asked about the price he rudely said no. We could have walked away without paying, however, we did not want to create an unpleasant scene. Therefore, we quietly left. Even if we had ordered two separate 6 inch subs he should have had the decency to explain that getting a footlong is the best option. Tuan is very unfriendly and shouldn't be dealing with customers with the attitude he has. We do t feel like visiting that branch again. Also wouldn't recommend to anyone else.
October 2024 by Nellinne Ranaweera
Tuan who works at subway served us today. He is very unfriendly, rude and disrespectful. He charged us for two separate 6 inch subs instead of one foot long of the same. Since we did not want to engage in conflict we asked politely and just paid for what he asked.
September 2024 by Karim Lalaoui
Today I went to pick up my order and one big guy worked there. He didn't respect me.I spoke to him with respect, and treated me like an animal.I've never had anything like this in my life.
July 2024 by Mili
Amazing service, all round best subway I?ve been to, sandwich was perfect and store was nice. Recommend!!
August 2023 by Eluckya Thangavelu
Vegetarian options: They have a decent range of optionsDietary restrictions: They are described clearly in the order pointKid-friendliness: Great option for munching with kids
July 2023 by Maroc Moses
Visited the store yesterday and what lovely service .. He made my nachos delicious and the server was very helpful.. Thankyou will definitely visit again
July 2023 by Elizabeth
This Subway customer service and cleanliness is appalling! I would put 0 stars if i could!I have just witness staff member washing there mouth out and spitting in the kitchen sink!I have been verbally assaulted by a staff member who at first was serving myself then before proceeding to the transaction they then began to serve another customer who had already been served and paid for their meal?I explained i was in a rush and needed to pay and leave. They began shouting at me and ignored my urgency to wanting to leave.Health and safety inspectors need to be involvedAnd Management need to train there staff on better customer service.I have never been in so much shock to how i was treated at this Subway. All i wanted to do was purchase my meal and leave thats it.I need this following up and address so another venerable customer does not ever experience this happening to them.
July 2023 by Maroc Suranami
Visited the store yesterday and what lovely service .. He made my nachos delicious and the server was very helpful.. Thankyou will definitely visit again
June 2023 by The Unknown Legend
The food here is very good, as it always is in subway, the layout of ok and the eating area is relatively clean, this subway is set in a very convenient location that is close to my house, yet every-time I come here the staff are difficult, they mumble questions from behind a mask and then get annoyed if you don?t hear them meaning every time we go in it is an uphill struggle to get the order out without problems or mistakes, I am used to it now but when ever I go in with people that haven?t gone before I end up having to act almost like an interpreter middle man making sure that the right information is going to and fro in order for the order to be correct. Apart from that it is good and once they know your order they will make it well and it will taste nice, so it is in a way a small price to pay for the nice food, yet because of this subway is only getting a 3/5, if they improve their customer service then I may change my review to 5 straight away
June 2023 by dabbaravinay chowdary
The customer service was worst, he don?t even smile or listen to person properly. Felt very rude and it?s was the worst wrap I ever had in Subway, I been to couple of stores but it is the worst subway ever I seen. It?s waste of money to go around this place.
May 2023 by Naureen K
I visited the Subway on Queens Road today at around 4pm. The man behind the counter was cutting his nails ?. He then moved into the kitchen at the back and i could hear him carrying on doing so. The lady working with him said she was the manager and told me she would speak to him as if it was no big deal. Absolutely disgusting. AVOID.
