February 2024 by Stephen Bennett
Prakash at Fosse Park Leicester was very patient ensuring we chose the right sofa and chair for our room. He visited our house and advised us on the best colours. All in all a very pleasant buying experience .
February 2024 by Narendrakumar Chauhan
Top rated design sofas well recommended
January 2024 by Vishal Kotecha
I went into Sofology with my parents to look at a sofa that we had seen online and didn?t have any intention of making a purchase that day however after speaking to a Sofology specialist, Anup, and discussing the sofa in detail he really helped us make the decision of purchasing the sofa on the same day. We were a bit nervous as we have a dog who likes to jump on sofas however Anup reassured us that we had nothing to worry about and guided us to the protection plan that Sofology offer and even showed us some photos of his own dog. We were all offered a hot drink which really helped as it was a very cold day. We had a really pleasant experience at the time of ordering the sofa at the Leicester fosse park branch and would not hesitate to recommend friends and family to Anup again in the future. We are all really looking forward to the sofas arriving now and can?t wait for them to be delivered. Thanks for the help and guidance Anup and team Leicester!
December 2023 by Ray B
Great service. We went it in and saw the one we wanted and had been looking at straight away. The staff gave us just the right amount of time to look at the sofa before coming over. Gareth came over and asked if we needed anything. He went through details and various options. We had Mum with us, who has Alzheimer's and said she was cold, as we sat by the door. By this time we were 99% sure we knew what we wanted. Straightaway Gareth suggested that we sat elsewhere and offered hot drinks. Might not sound much but little bits like this make a big difference. We were given all options to make the purchase, without any pushy selling.
December 2023 by Gemma Streather
Fantastic service as always from the team at Sofology. Incredibly helpful and knowledgeable. A great range of sofas.
December 2023 by Natasha Mcbeth
Sanj was extremely helpful, nothing was too Much trouble. And really helped me make a decision, thanks for all your help!
November 2023 by Costas Pitsillis
I'm very impressed from the Sofology store service at Fosse park in Leicester. The interior designer (Panagia) helped us from the first minute to choose the best setup and colour for our lounge. She's amazing person, very friendly and she understood exactly what we need form the first moment . I highly recommend that specify Sofology store.
November 2023 by Prashil Mistry
Having visited 6 months ago to look at a sofa we potentially wanted, we came in today to purchase them as we were ready. Mohammed was incredibly helpful and informative throughout the whole purchase process. Highly recommend visiting the branch and trying them out before purchasing.
November 2023 by Mukesh Patel
Have just bought a sofa today and had the most valuable advice from Bal throughout the process. Also fantastic after care advice given. Also met Fraya who made us a coffee while waiting, was great to see colleagues working as a team. Must also mention Mo who originally gave us the information and advice which led us to come back to the store after several comparisons with sofas at other retailers. Brilliant service all round. Thank you.
November 2023 by Pritesh Patel
My wife & I were served by Sanjiv who was extremely knowledgeable and helpful in narrowing down our choices. He took his time to assess our needs and layout of space for our lounge to form different options that we could use. Highly recommend by us both!
November 2023 by Kostas
Had a great experience at sofology. Staff are honest and informative. They also give you space and time to see all products and even make you a cup of tea to make you feel at home
November 2023 by danny polymeris
Very nice atmosphere and friendly staff. Sanjiv helped us go through our options and tailor to our budget even brought us coffee while we made our decision.
July 2023 by Mandy Johal
Do not waste your hard earned money with this company!! I?ve been left with a botched foot stool and no offer to resolve! Technicians have also commented on the awful quality and I?ve been advised ?it is what it is? completely unprofessional and unhelpful!
May 2023 by Beth Womersley
The definition of great customer service!Myself and my partner had been looking for a rug all day. We thought they sold them, but they only had them on display. Rather than push and try and sell us a sofa that we didn?t want, the young girl working at the time told us to look around for inspiration and use Google Lens to find what we wanted online.Long story short, we found one of their old discounted rugs online with another store. Yet, she still wanted to help us out despite us not buying anything! I didn?t get her name but hopefully you know who you are!
May 2023 by Mary Hogg
Visited Sofology in Leicester recently, great quality furniture. I ordered my corner sofa and chair paid a good deposit and will pay the rest on 0% finance. Lovely