July 2025 by Kam Amlani
Today i went to belgrave branch. I think i saw Tarik Sau.
Great service.
In the pasti have probably seen all the people on the counters. They have always been helpful.
Today was quick but it gets very busy in there.
The staff give a great service.
November 2024 by V S
Long queues.
Staff don?t care. They raise their hands and say ?What can we do? It?s a busy branch.?
Typical ____ mindset.
This branch won?t remain open long.
September 2024 by Wilfred Brito
Good experience
September 2024 by Faiz Sadik
Santander
August 2024 by Victor Joseph
It?s bad service, people are in long queues, but nobody in counters, they don?t care about people, I was waiting so long
July 2024 by Saab S Jassar
Staff don?t seem to notice long queues and to redeploy staff as a result! Eventually waited 40mins to be served, and No acknowledgment either! Don?t bother coming here.
April 2024 by Joanne White
Went yesterday with my I. D as still waiting for my new bank card to arrive. The lady on the counter was really helpful not like their call centre staff
July 2023 by Mohammed Hussein Patel
Visited the santander bank on melton road. Was waiting over 25 minutes to be seen by a customer service adviser. Not once did anyone approach and ask if they van help with anything. Ended up leaving after 25 minutes as had to go back to work
July 2023 by Parth Odedra
Untrained and rude staff and Manager.None want to work, can't do anything.waste of time
May 2023 by Kalpana Kaushik Vora
Customer services are super slow and idle chitchat lasts so long, my coffee went cold after 20 minutes waiting, I had to leave as the counter staff are too slow and spend too long in getting banking done. The customer services desk is mounted by a security guard and I still couldn?t? pay cash and cheques. The Uppingham Toad branch was refitted with modern fixtures and fittings but two months later after spending over hundred thousand plus you close the branch down . I fail to see why close every branch and make zero provisions for banking. I will be looking very hard to remain as I need a bank branch that meets my needs and not just shareholders
October 2022 by bhavna shukla
i have tried to contact via chat box but it was useless! i was informed that someone would contact me. it never happened!!!i have tried calling on 2 occasions, first time i was on hold for around 40 minutes. and second time over an hour! still not answered!! Is this customer care? Quick enough to take peoples money but when it comes to providing a service, it is useless!!!
July 2022 by Hubert Buckley
It is a pity that Santander B/S & other saving institution are closing local offices, hoping that you will conduct your business on-line Previously I have found the staff helpful and polite ?
September 2021 by Pritesh
Staff took too long approx 25 minutes to serve the two people in the queue infront of me with two cashiers.
July 2021 by Yogesh Desai
Good customer service as always
July 2021 by Baz b
Located on the main road of Melton road alongside with other banks. It's a small branch however it's has 3 counter, a customer service counter and 2-3 ATM machines inside the bank. If you want to go then choose either early in morning or afternoon as you won't encounter many people there. If you going in car then you need to find parking in nearby streets ( usually busy ) so never guaranteed you will find a space however it does have paid and display car park within 2 mins walking distance it's not a big issue nevertheless. They have regular working hours now 9am to 5pm ( however subject to change due to Covid 19 ) and they do open on Saturday from 9 am to 3:30 pm at the time of writing
