August 2021 by Brett Webb
In desperate need of more staff and less staff promoting useless cash machines.
July 2021 by stu mac
Ashby branch 26 June. Should be open on web and on sign door from 9:30. Found to be closed at 10:30 along with others trying to enter bank.
October 2020 by Michael Watson
Can't say anything too negative as, unlike my local branch, this one is still there!
October 2020 by Rajinder A Singh
Kept me standing for too long
March 2018 by jayson toone
Since the recent remodeling that this branch has undergone, the time spent waiting to be served by a teller has tripled.
This is due to the ridiculous decision to remove 3 of the teller positions and replace them with ATM's, now for most people this probably wouldn't be an issue, however when you want to withdraw more money then the ridiculous ATM machines will allow, you're forced to stand in line and wait, only to be pestered by the now displaced former tellers, constantly asking if you need any help.
Meanwhile the two tellers that have remained seem more concerned with having a conversation with the individual they're serving, as aposed to actually preforming an efficient transaction.
November 2017 by Patricia shooter
I never have a problem with the staff,they are most helpful and kind,this is important to the elderly who are not computer literate.
The service offered is second to none,with knowledgable staff,and more to the point very polite staff.
January 2017 by Sarah Sweeney
Very helpful and friendly staff.
September 2016 by Lee Deacon
Useless unhelpful staff
