January 2024 by Linda Barbour
Parcel sent 9th Jan using the 24 hour tracking service still haven?t been delivered 3 days later! Received 2 emails confirming delivery on the 10th & 11th of Jan. Today is the 12th and had NO communication from RM! Called the customer service number 3 times over the last 3 days and 2 of the 3 people I spoke to were rude, unhelpful and showed no empathy for my concerns. After the recent death of my father the contents of this parcel are sentimental and irreplaceable. I live 5 minutes from the depot but unbelievably I can?t collect it because they have to notify the manger who then has 72 hours to respond. What a shocking service RM!
January 2024 by Arturas Zaborskis
Poor service. Won't even knock on the door, just throw in the card saying I've missed them. The card won't even have the required info for me to pick it up from them. Useless, really.
December 2023 by C N C
0* ideallyMy item was delivered on 18th December 2023.Unsure why the shein items (girly stuff) was sent to Fosse park Royal mail.I've booked twice to rearrange delivery nothing has been delivered.1st - 23rd Dec 20232nd 29th Dec 2023Shocking . Royal Mail are absolutely rubbish.
December 2023 by Mark Downward
My Son is Still waiting for delivery of his parcel. To many ridiculous excuses. Said they going to delivery at 7.30pm, sent back to delivery office as unable to deliver. Next days excuse was address inaccessible, which is absolute rubbish and a very very poor excuse for not delivering. My Son then received a text saying delivery will be made again today(1/12/23) at again between 7pm and 7.30pm. No parcel has been delivered, and a text message was received at 8.30pm to say unable to attempt delivery. Pathetic!! No options available to change and no card received. Why can?t this parcel be given to our regular Postman to deliver at a reasonable time rather than late at night, by someone who clearly can?t deliver it!! So, at this moment in time my Son is left in limbo wondering if his parcel will ever get delivered. Extremely poor service. Had to give one star as it wouldn?t let me give no stars.
December 2023 by shane carter
Absolutely worst company to get a delivery by. Every single parcel that arrives through them are never delivered to my address but marked and signed by the driver (illegally)I'm then having to knock at every door because they have not put a note through my letter box, which takes me over a few days to finally find my parcel. Disgusting behaviour if you ask me
December 2023 by Luke Rowley
Got an email and text message confirming I would be receiving a delivery between 10:30 and 1:30. Half past 7 at night I get an email stating a failed delivery attempt. No one even tried delivering so wasted an entire Saturday sitting in waiting for nothing
December 2023 by Shafik Mandhai
Wouldn't it be easier to just make the delivery instead of pretending you did, taking the item back to the depot and 'attempting' the same delivery again for the next few days, until it's sent back to the seller for a refund? ¯\_(?)_/¯
September 2023 by Tom ?Nuvelle? Abbott
Awful parking, useless opening hours.Better off using a private company to send post.
September 2023 by steve sibson
Our mail is being opened at your dept and items have been taken I have tried to contact you but you don't answer the phone I will contact the police now
August 2023 by Niamh Heeley
Need to update their opening hours. Since the 10th of July they are only open from 8-10am in the mornings
August 2023 by kishori malvi
Went to drop off a parcel and it shuts at 12, well you website says bloody 4pm! GET IT RIGHT!You wasted my time and petrol money, how the hell are working people supposed to drop parcels off or collect when you work part time!Wigston is only open 8 til 10am, pathetic, as if people work around your hours.
August 2023 by Ebru
On Saturday and Sunday, my daughter went to post an item 1-2 hours before the closing time given on the Internet, but it was closed each time! I am living in 2 min area but it's a big problem for people coming from distant places.
August 2023 by Reshma Patel
I went here as the Loughborough Road one shuts at 10am. Got there and on the window it said new opening time 8am-10am . Really annoyed. Why don't they update the times on the website
August 2023 by Dan Edwards
Website opening times are wrong. Please just leave things with neighbours.
July 2023 by The Toola
Paid for Sunday delivery and they couldn't deliver because "no answer". I'm sat in my flat all day and no one rang the intercom. Asked my neighbours and no one saw a postie (they're curtain twitchers). No card in my letterbox so I'm inclined to believe them. Bet he didn't even leave his van.
