April 2024 by Liza Halifax
SHOCKING !! Absolutely shocking service ! Having brought my 11 year old in to have a simple nail polish whilst I had my hair cut I'm left feeling really angry. The lady doing nails I doubt very much has any qualifications at all ! When we left I asked my daughter to show me her nails as she seemed quiet, she instantly started crying. I was horrified, four of her fingers were bleeding, two were peeling gel polish even though it was only 5 minutes since having them done ! One had a bit where it hadn't been painted at all. By this time my daughter was crying and so upset refusing to go back to the shop. I took pictures and went to show them, they said its OK and wash her hands the blood will come off ! I was told to bring her back. Why would I after such a bad job ? I went back to my daughter who by now had red fingers and blood on her hand. I called the shop demanding a refund, they lied saying I never showed the pictures of the damage. I then said check your cctv as you know your lying, they put the phone down on me so I went back to the shop demanding to speak to the manager. They called her saying its only blood on one finger, that wasn't true ! They had already seen the proof. She then spoke in her language knowing i didn't understand. What about the polish that was peeling off ? Demanding my money back I was eventually given it. I was told I could have a free hair cut when I next came in. After the disgusting treatment I will not be coming back even for a free hair cut and neither will my family. Now im home my daughters fingers are so red and sore !
March 2024 by Christie Marie Gibbs
I had an awful experience with eyelash extensions at this salon. The application was poor, there was excessive glue, and the technician scratched my eyelids multiple times. Moreover, she was on the phone throughout the entire process, talking to someone, and even used her mouth to blow on the lashes. I don't recommend this salon due to their lack of professionalism and care for clients' well-being. The eyelash didn't last for a week they fell off after 3 days.
March 2024 by Julie Stafford
I have always had no problem with dee absolutely delighted see you soon.
March 2024 by Mira Baliz!
I went to do smoothening and this guys took their low quality hair straightener for blow drying and my hair got burned one side. These guys have no practise and are absolute frauds.
March 2024 by Andreja Visockyte
I came In today at 9:30am to strip my hair from dark red just to clarify it was also box dye . And Honestly I came in not having any form of hope as I know how difficult red can be but I?m so happy to say that my hair is now stunning and blonde and also still healthy I am truly so grateful as the loveliest girls did my hair and I don?t even have words to explain how amazing this hair salon really is . I 100000% recommend always coming here.
February 2024 by Bineesha Saji
I recently visited this salon for a hair color and cut, but I am extremely disappointed with the service I received. Firstly, the color I ended up with was completely different from what I had selected from the color palette. Additionally, I specifically asked for a long-layered haircut, but they only did a trim, which was not what I wanted at all.To make matters worse, the color faded after just two weeks, which is unacceptable. During the hair setting, I explicitly told them not to do curls, but they went ahead and curled my hair anyway. Overall, I am thoroughly disappointed with my experience at this salon. I would not recommend it to anyone looking for quality hair services.
February 2024 by Preet
Very nice staff ??It was my first hair cut and they did it very nice as well as they treat very nice to their customersAll over best experience ??
January 2024 by Jancia Da'Silva Almeida
It's was a great experience with Reyna's hair and beauty .I loved the work they did .I'm in so love with my hair ,staff is very good and the ambiance too.Mist visit .
January 2024 by Tiffany M
I have been coming here for the past 3 years to get my eyebrows, side burns and upper lip done; however, I have not had a good experience today? I was not happy by the service the lady with glasses and black hair provided me. She waxed my chin when I clearly specified I did not want it done, but she carried on anyway and such a shame she even charged me! That was such a sad experience because I usually am always happy when the other ladies do whatever I want to get done. Just not this time. So annoying.
December 2023 by Aliyah Gani
I went yesterday for a wash and blow dry around 5:15pmIt was the worst experience everThey were rushing to closeSamina literally pulled my hair and blow dried it. I came out with the worst headacheI had 2 ladies blow drying my hairI asked for it to be dead straight dry they rushed and blow dried itIt wasn?t even straightThey go on and lie about the manager name when you ask them for the contact detailsThey communicate in another language thinking you don?t understand but I understood exactly what they said
November 2023 by Winfield Mupfururirwa
Got my lashes done today and I?m not happy I have glue all over my eyes and it?s itchy the worst eyes lashes I?ve ever had £22 it?s a lot of money just to be wasted we work hard for this money so please deliver best service if it?s a busy day it?s better you tell us to come back next day rather than keeping us waiting for an hour and deliver poor servicesService: Eyebrow threading
August 2023 by Kate Fayzi
Well Reynas is nice place to have new haircut .Last time before my holiday I wanted medium bob cut which turned to be straight hair .I returned the girl shortened it at the back but still had no effect .She told me next time you come ask for long bob , which doesn't make much sence. If I go next time I will insist for medium bob cut , that's it .Its ok service but sometimes misunderstanding or they do easier cuts
July 2023 by Razwana Asghar7h
These girls have no idea they messed my daughters hairService: Hairstyling
July 2023 by megan-louise phillips
i went yesterday around 1:15 to get my eyebrows waxed and tinted, it was busy which i didn?t mind waiting as i didn?t wait long, it was my second time and i was excited as i thought they was really good, however the attitude and customer service was poor, my tint was wiped off but was smudged all down my face i had to ask the lady for a wipe to wipe it off i then paid but when i left the shop and looked in the mirror i saw my eyebrows and i am absolutely disgusted in them, i couldn?t even return to the shop to have them sorted because i know i?d kick off and that?s not like me i won?t ever return again and i?ll show you what?s happens to my eyebrows and how i?m still trying to get them fixed without ruining the other one, I WILL NEVER RETURN. Completely two different shapes i?m not happy.Services: Eyebrow threading
June 2023 by Latifa Qorbani
Terrible experience for haircut in this salon ? ????????
