March 2024 by Jago Gatley
Perfect for what it is! No complaints :)
October 2023 by Gary Bloy
Food & drinks: None on site...
October 2023 by K K
Absolutely atrocious!! The room is dusty . Duvet covers do not get changed . Bar staff sell expired snacks . bed cover was old, with a large frayed hole. The bathroom was dirty, mildew fungi covered all the silicone covered gaps. The matress was old rickety and made 'bong' sounds sitting on the edge of the bed. Please stay away, avoid this very bad 'hotel', it is a disgusting smelly old dump.The housekeeper didn't clean room, and when I questioned at the front desk, I got a call from the manager saying she wanted me to check out in the morning when I had planned to stay a week. It was [gross], due to housekeeping not cleaning the wooden floors, bathroom and never making the bed.
October 2023 by David Mulvey
Basic room, no bar or restaurant WiFi hit and miss. However a comfortable stay nonetheless.
September 2023 by G7942BPjoyced
I travel a lot and have stayed in many hotels all over the world, and I can honestly say that the Regency Hotel in Leicester was one of the worst, a health hazard to stay in. Not only was the room and hotel unloved and very dirty; during the second night, rain was flooding in the room, resulting into soaked curtains dripping onto a soggy carpet. It was like sleeping next to several dripping taps that you couldn?t turn off. It was impossible to fall back asleep. Upon further inspection the next morning, my wife found extensive mould behind the curtains, evidence that this was not a one-off occurrence. When my wife tried to complain to the manager the next morning, he insisted he was not aware of any mould of leaky roof/window. She was transferred to another manager who didn?t even listen to the complaint but shouted at her, calling her names. They charged £275/NIGHT (radio 2 party in the park) , knowing very well the state of the room (with a leaky roof and health hazardous mould!). They clearly have no morals or shame. EVEN IF ITS THE LAST HOTEL AVAILABLE - DONT BOOK THIS HOTEL
September 2023 by Shane Ludden
I think people need to be a bit realistic you get what you pay for.I called in on the off chance that they had a room one night only as I had been let down by a larger chain. The reception was not maned but a call got someone down to deal with me, he was very polite and quickly booked me in, yes the hotel is run down but it?s a old Victorian building so comes with all the inherited problems of an old property, a bit damp smelling,run down and plaster bulging all problems that in a building this old and as large as it is are difficult to get on top off without a huge pot of cash to deal with it. My room was large and clean the bed was clean with some strange stains on the lamp shade and was let down by the bathroom this was showing signs of of years of use the Tv was small but I was only there to sleep. Which I did very well there was very little noise from other residents. So overall I got what I needed a clean bed to sleep in, in a clean but aging room is it a modern city centre hotel No but at the price it?s what you get
September 2023 by Jithu Thankachan
The room was horrible. The bathroom was dirty. Unfriendly staff. The bar staff was selling expired snacks. The whole hotel is dirty and dusty. Will not recommend to
September 2023 by Grant Butlin
Room was dusty , smelly and cold. No staff available to complain to. Left a night early refused refund when on phone
September 2023 by Abin Kolattukudy
The worst hotel experience i have ever had. Horrible place. Unfriendly staffs. The bathroom was dirty and filled with mold.
September 2023 by Rohith Robin
Worst hotel I have ever stayed. The room was horrible, the bathroom was stinking. They didn't serve food. And the items they sold at the bar were expired. Totally, horrible
September 2023 by Delin Sebastian
Worst experience ever. Horrible room, horrible service, and the worst bathroom. The whole hotel stinks. If you want a clean place, please don?t go there.
July 2023 by 360swapnilp
Everything was pathetic, room stinks bad, windows wasn?t closing broken window. Carpet wasn?t cleaned from ages. Dirty linens. Some lights and found broken fan. No amenities provided. Not welcoming staff. Horrible vibes like ancient ghost house. I paid 80 pounds but wasn?t even worth 20 pounds. Was my big mistake. Spoiled my Leicester trip. Worst ever.
July 2023 by 893curtissj
Easily the worst hotel I?ve ever experienced and I?ve traveled globally. Pretty sure this is a knocking shop. Shower broken, bath filled with hair and scum, toilet unclean, skid marks on clean towels, dirty marks on bed sheets and to top it all, a drunk couple actually unlocked my door after midnight and entered my room. After some screaming they left and I slept in the car, this place is crawling. A traumatising experience. If you like the Hostel film franchise then you?ll love it here. Welcome to hell!
July 2023 by K7778KPjaneb
Dirty room. Broken and damaged walls, baths, toilet seats etc. Bins not emptied of used feminine hygiene products. Toilet not cleaned properly for months. Wallpaper hanging of the walls. Ripped sheets. Handles falling off everywhere. Just awful. Please for £80 find somewhere else.
July 2023 by Jade Potter
Lovely hotel to stay at with friends or family or solo would 100 recommend staying here clean bed sheets , clean bathrooms, clean everything, staff are very helpful all day and
