January 2024 by Heiko Balzter
Good soundproofing as usual, but wifi didn't work at all. Central location. Reception understaffed.
January 2024 by Robert Howard.
Staff were friendly and helpful. Room was what I'd expect. Working telly (so often in these overnight places you get one but it won't tune in or you just can't get anything but ad channels).
January 2024 by Genna Jones
The bed was stained had a mattress protector on it that was Fabric and clearly not washed in between people that was stains all over the carpetBut apart from that the room was cleanNot bad prices on drinks at the barRooms: Rooms are OK they was clean butThe bed was not great but that could of been better with a washable mattress protector and there was a stain on the carpet but overall for the price it was OK it would of got a 5 if not for the bed staff was nice and friendly had a bath in my room to it's very rare you get that in a hotelNearby activities: Well your bang in the city center like 5 minutes walk to town everything is thereWalkability: It's like 5mins from the bus station2mins on the bus that drops u off more or less outside what more can you ask forFood & drinks: Grate bar inside the hotel prices was not bad at all for a hotel
December 2023 by Naomi Trueman
This stay was great. I stayed for a work christmas party at athena, and this hotel is within walking distance to the venue so it was really handy. The staff were all great and my room was really nice, with a great view of leicester.
December 2023 by Jonathan Shumsky
Service was poor, Room was ok, breakfast was plentiful but luke warm, not the best premier inn I've been too, probably the
December 2023 by ?
Staff can?t be bothered to speakRooms and hallways stink of cannabisBathroom sink blocked and no hot waterOnly fit for illegal immigrants
December 2023 by Paula Ryan-Gumbs
Stayed here as it was our works Christmas party, and this hotel is in walking distance to where the venue is, in fact the location of this hotel is perfect. Room was spot on, clean tidy, so quiet, and the bed was so comfy. As a solo female in a large hotel, you feel totally at ease, which certainly helps.Rooms: Saw h/k along the corridor and she was real friendly, Svetlana, really takes her work seriously as the room was perfectWalkability: You literally can get anywhere in the city centre within minutes of the hotels location,Food & drinks: Food was fresh and hot, the breakfast was buffet type, but was able to request items from the kitchen, Bony and Natalie were very attentive
December 2023 by T TRAN (T3AGR33N)
First time stay at this city centre hotel. Overall, the experience wasn't too bad to middling.Service - was the only major positiveDecor - tired, dated and needs an overhaulFood - barely edible and avoid if you canFacilities - as standard when workingAmbience - okay if for a short stayMy room negatives - dripping taps, room TV reception barely viewable, cold room, tired decor, weak wifi
November 2023 by Sophie Smith
Amazing stay as always at a premier inn exactly what you expectLovely friendly staff and great rooms will be back again
November 2023 by Jules Thomas
Very good location, nicely central to everything. Surprisingly quiet. Minor downside: lack of parking.Very friendly and helpful staff.
November 2023 by J
This place is dangerous and dirty. I booked a room at Premier Inn Leicester City for my mother and auntie. Their room was broken into by a stranger while they were still in the room. Staff at reception had given out a room key without consent and a strange woman was able to freely roam the halls then take the key and open their room while staff was present. My mother and auntie had to barricade their room that night as they are older ladies and feared having to fend off another intruder. I am furious this happened to my family. Janice Bignell at Whitbread group, the owner of Premier Inn has denied responsibility and thought a free breakfast would fix the trauma. They also lied during their investigation which is a huge red flag, which means reputation is more important than customer safety.Rooms: No phones but they will give your room key out without consent, which is what happened to my mother and auntie. Dangerous and dirty.Safety: My familiy were not safe. There are many better hotels to choose from. Dangerous option, do not stay here.
November 2023 by Mary Smith
Clean and comfortable and great location. I loved my top floor view.Service was personal and friendly, especially Colin on check-in desk, struggling with IT issues with key cards. He still managed with a wide smile.Special thanks to Bony for lovely breakfast service. I felt I'd made a new friend. So kind and helpful getting to know us over the weekend. Many thanks?
November 2023 by Karla Chan
The room was clean, and the beds comfortable. However 2 night stay was incredibly basic, and wasn't ideal for disabled people.The car park was not free, like advertised on the website, and it was a nightmare. There were solid pillars all over the place, including the disabled bays. Which only had room on one side. Which isn't good when you have more than one disabled person with you.We were placed on the 12th floor, and the lifts were extremely busy. You often had to wait for them. There were not enough lifts for the traffic they got. They were also very slow, and stopped often when they didn't need to.The shower was inside the bath, so our disabled people couldn't shower. There was also no bath mat. Our toilet was also stained really weird on the seat.Our rooms were also not together. Which was a small detail, but with everything else made things a little trickier.Noteworthy details: The car parking is not free.
October 2023 by Radovan Bryx
Only positive on this hotel was location nothing more. Parking with very limited number of lots, one of two very slow elevators does not work for two days (only one to garage). Rooms are worn out and not so clean and sou cannot open window to get fresh air, if you want to clean them you need to ask on reception but no one is usually there ????? worst hotel i have ever been in Leicester. To finish postively only madam on breakfast was really nice ??
September 2023 by Steve Knight
Clean rooms, great shower, comfy bed, good a/c., Great Central location, next to railway station and city centre.Slow elevators, noisy outside. Strange pillars in
