January 2024 by Yusuf Sattar
This is by far one of the most friendly and accommodating post offices we have in Leicester this is the only Post Office I like to go for any of my postal needs for any kind of services related to a bank for any kind of questions regarding visas or any kind of support I need this is the go to place and I would hate for this Post Office to be ever closed. This post is really a life line for the community especially the elderly who need the extra support.
December 2023 by Anamaria Garcia
There is always a wait of 10/15 minutes. It?s Saturday at 10:50am and there is only 1 person working as usual. There are 6 people waiting?.the service is just not good enough but people have no other choice but to come here as there is not another post office in the vicinity
December 2023 by Nura Akther Munni
Tuesday 12 December.9.03 am Don't open.
December 2023 by Mohmed Nabil Abed
They are very excited people and very helpful if you need help they will help you with anything and everything and excellent service I?d recommend you going there
December 2023 by topkbricks
If you ever wondered or want to see an example of rubbish customer service this is the place to visit. Bunch of clowns! all they do is talk and some of them have no manners on how to approach a customer, no please no thank you. The only reason why your business is busy is because there isn't another post office in Highfield and poor old folks have no other choice then to come to you. A little tip when you have finished dealing with a customer you call the next customer by saying either "next please" or "how can I help you today". Not by doing hand gestures. So rude! Never again!
December 2023 by Mihir Parmar
There was ladies very rudely and very unprofessional behavio .
November 2023 by saira kasmi
Extremely slow and one of the ladies always talks too fast and repeats herself about 10 times to a customer causing more delay and confusion to the customers. No consideration for the customers who have been waiting for more than 15/20 minutes. Overall poor service. Would be quicker to go London Rd post office and back and still the queue wouldn?t have moved!
November 2023 by Mohammed Hussain Seedat
Long queue, not enough staff. I was waiting for like 20 minute and there was still another 5 people in front. Had to leave and go elsewhere. Get some more staff in!
September 2023 by Benjamin Mensah
Long queue... Not enough attendants... Even employees admit there's always a queue... If you have an alternative post office to use, you may want to choose that.
September 2023 by Saj Khan
The staff are amazing and always exceed my expectations in customer service and advice. They manage the branch effectively and are very helpful to all their customers. +++A+++
June 2023 by UN!QUE xxx
Friendly and talkative people "at times", but for those of you who have problems with your back and joints, my suggestion is you take a chair with you, as boy, are they slow or what!! :)A couple of females, sisters I think, one of them, lives on Fairfield Street, need to concentrate on their work rather than gossiping about customers and giving them silly looks!!
May 2023 by Abeda Sheikh
Not managed very well at all. But some staff are always nice especially Summaya I think that?s her name.This post office has no supplies like envelopes?. Do better please.I now use the Evington Post Office now. So much more efficient customer service.
April 2023 by Nazir Kassam
It's only one post office and they are very good and helpful people.
April 2023 by Luqmaan
Appalling customer service. One member of staff, in particular, is always so engrossed in their phone. It's a post office, not an information desk. Staff are friendly - there's no disagreement with that, it's just that there are times when one must just get on with the job. The queues are often too long, and the cause of it you ask? Those at the till are too busy talking to their colleagues and being over friendly with the customers.
March 2023 by Rafay Sulehri
Good Service but waiting in Queue...
