September 2021 by Sam Nichols
Service is disgusting I?ve been calling all morning no one is picking the phone up
August 2021 by millie swinfield
Charlotte was absolutely brilliant. Amazing sense of humour and helped us pick some nice earrings :) thank you !!!
August 2021 by Mark Galloway
Friendly staff, easy to shop and plenty of choice.
August 2021 by Prafula Peshavria
Very helpful staff good customer service
June 2021 by Marlene Harris
Staff friendly very good service and would recommend
May 2021 by Anita Annakesavan
Charlotte and Deelle Morgan were outstanding. I had a bad experience with online shopping and got swindled by a fake website called Pandorasales. I brought the stuff they'd posted to compare with the original at the shop. Charlotte took pictures comparing the fake and original products. They both were so lovely. The horrible feeling completely vanished and I actually tried some rings and also indulged my son by measuring his ring finger size and tried some rings too!\\nWill either buy from Pandora.net or come over to Pandora at Highcross just for the superb experience ?? oh! Also got 10% off for being an NHS worker??
May 2021 by Alison Talbot
Excellent service and friendly staff and excellent jewellery
January 2021 by Karen Hearn
Lovely shop and the girl who served me was really nice, got my self a present lol
October 2019 by debhra Mistry
The most beautiful place for pandora lovers..ð???
September 2019 by michael jewell
Quite a large shop but space is wasted unless your really into charm type bracelets and pendants which are minute in size and the materials used dont resemble anything of value despite very high prices.
September 2019 by Corinne Murray-Clay
I LOVE LOVE LOVE this shop, birthdays, wedding anniversaries, high days & holidays, I'm always taken here. . . . The staff are exceptional, very professional, extremely helpful, very polite , they look very smart. . .The shop is always clean & tidy, & I'm able to move very easily round the store in my wheelchair. . .
September 2019 by J Barrett
Absolutely terrible experience. My family and I went in to talk about a broken bracelet, which was released last winter, and bought in May. We were told there was nothing they could do as there was no proof of purchase. I understand this completely, however, we had to absolutely pry out the information that we were actually able to send the bracelet off to get repaired. They were the most arrogant, rude and unhelpful staff I have ever encountered. This was both one of the sales assistants and the manager. I have never felt more belittled, patronised and â??told offâ?? in a store before. I really thought friends were over-reacting when they previously told me how rude the staff were, but I have now experienced it first-hand. After shopping in Pandoraâ??s in other areas such as London, Liverpool and Manchester where the customer service is impeccable and you are actually met with a smile rather than a snarl, I can honestly say I will never shop at this Pandora store in Highcross, Leicester again and would really advise others to do the same.
September 2019 by karen reynolds
Nice shop but pricey
August 2019 by Ehsan Tokhi
Well its very beautifully designed but there are always problems with designs 1st there is not a helping pack on all the entrance, 2nd they have less staff to help you or guide u, 3rd less access points for kids to play and let parents do their shopping, 4th the prices of everything is almost 40% expensive compare to their websites i find this ridiculous. Hope this is noticed by the responsibile department.
August 2019 by Jackie
Bright layout. Good choice of jewellery.
