March 2024 by Paul Jennings
Went into this travel agents on Friday 16/2/24,to get a price on a flight to Kuala Lumpa,what a big mistake!!!.The girl that served me,OMG,she did not have a clue.Trying to pressure me into paying over a £1000 for a flight to KL,that should cost around £450!!!.Talk about (pressure selling),she spoke to me like I did not have a clue!!.Her knowledge on Visas for certain countries was inept at best!!!I I found this Moron to be, over bearing, rude, ignorant, arrogant, and very annoying, I could not wait to get out this travel agents,and bitterly regretted going in their in the first place. I can see why folk would rather purchase online as to avoid the incompetent irritating,staff that work in this profession.To boot, I think I heard her ,call me a t**t under her breath, as I was leaving.Now that is what I call excellent customer service ?
October 2023 by Christine Elliott
Excellent service a pleasure to deal with.
April 2023 by Chris Price
Disappointed. Went to Millingtons today to hopefully plan a trip as a gift and the travel rep just searched Jet2 Holidays site using filters, printed off the first one he saw and sent us on our way. Didn't really offer much advice on when/where etc. We've already scoured through holiday sites ourselves, hence going to Millingtons to see if they could offer up a better package or more insight. Friendly enough but if that's all the job takes, I could be a travel agent!
November 2020 by Kate Lee
Laura has been super helpful. Finding out all the detail and looking at different options and very quick at getting back. She has made me feel confident about our booking.
November 2019 by Stephen Gray
A very good focused travel agency helpful staff. God rates for your Euros.
November 2019 by derrick may
Excellent staff who are always helpful especially Michaela .
November 2019 by Graham Taylor
Great service and very professional!
November 2018 by Dan Westmoreland
A great local travel agent with two branches, friendly and helpful delivering excellent customer service. The staff are really knowledgeable with specialists on hand to help tailor your trip and they don't try to up-sell everything unlike high street agents. Thoroughly recommended.
November 2017 by Grace Hoey
Just picked up our tickets for our holiday in the USA. Nikki was very helpful and patient in going through all the options with us.