November 2023 by Megan
we came in earlier today, thank you to the girl who recommended me the sticky dates shower gel - she was very friendly and helpful ?
November 2023 by Rehnaz
Was served by the sweetest girl Katreyah, who was so helpful with helping me pick products for my little nieces, and honestly made my day. She was so friendly, was lovely speaking to her.
October 2023 by Nuclear PenguinNS
hi! i went to lush in Leicester today and had the best experience. i was approached by one of your staff members who also greeted me a minute earlier. their name is Ellen and she was incredibly helpful! she talked me through what i wanted for my hair and my hair goals and gave me advice on what would be best for my hair! she gave me so much information about the ingredients and their benefits and helped me to make, as she said ?the best decision for myself and my hair?! i honestly don?t know how she or any of the lush staff remember so much information on their products! she gave me so much good information though and i ended up buying curl power for my curly hair and i was also given a tester of swell which i have since tried and has worked wonders! she was so incredibly friendly and professional and i left feeling great and will certainly be coming back! thank you ellen i had the best time in the store and i hope that in the future when i come back, she will be in there to advise me!
October 2023 by Ann Marie Moat
Lovely shop well set out, great customer service as well.
October 2023 by Jennifer :
just wanted to say that I loved this company as a customer and as a sales assistant.As a customer,I?ve always felt supported with my needs. You need a facial wash, ?HERE IT IS, and let me tell you the benefits?. You need some hair care products because your hair feels a little bit more dryer than usual ?HAVE YOU SEEN THIS PRODUCT, let me tell you why it?s the best?. Maybe your hands are feeling a little bit more dry ?TRY THIS, ITS MY FAV?. Honestly my favourite little lush, it?s clean, it?s beautiful, smells great and the customer service was and I?m sure still is 10/10.As someone who?s worked there with many different people, I can tell you that I always felt safe and supported, I always had someone to rely on and it is one of the most strongest management teams I?ve ever seen within a company. I miss working there and I can only hope the very best for the people that still work there and the people who are brand new.I can only hope the best for them, may you all prosper. <3-JenAnd a big shout out to Taylor swift <3 I hope all is going well beautiful <3
October 2023 by Mohammed Patel
It?s pricey but all natural stuff. The service is really great. Helpful & friendly. It?s bit confusing what every product is and what it does however the team will help you understand.It smells great as well.
September 2023 by Rosie Goldsmith
Hi, I would like to thank Georgie that served me today and lush Leicester. She was super friendly and kind and made me experience amazing! She helped me get me my hair shampoo that would best suit my hair and gave me great suggestions for the type of bath bombs I wanted. Again thank you so much you made my time at lush amazing and will defo will be coming back!
September 2023 by Trish R
Went for a bath bomb experience .The party space is small and there are things that I could suggest that I think would make it better for all participants , such as each individual participant having their own bowls to mix and make their own bath bombs.The workshop was suppose to be 45 mins but possibly only 20 mins max.The staff member was kind and friendly .
July 2023 by Trefw W
Hajrah was a pleasure to be served by! Her customer service was sublime as she was kind, caring and attentive to my needs! I will definitely be returning! ?
July 2023 by Mel Marsh
The wonderful Mia, really helped me out today, we came to Leicester on holiday and I forgot my ultrbland to remove my makeup so she made me a lifesaving sample. The rest of the team were lovely and demoed us the asteroid bath bomb, so glad to find the whole asteroid city collection!
July 2023 by Aleeza T
Hajrah?s customer service was excellent. She explained all the products that would suit my needs..very helpful staff!
July 2023 by Rogen Dunkley
We were greeted immediately by Sophia and Maddie who showed us around and gave brilliant, personal recommendations tailored to our needs, wants and preferences. They were very passionate and knowledgeable and we truly felt like we were in good hands. Excellent products and even better customer service
July 2023 by 84shantel
Sophia and Maddi were amazing!They both had such passion you could tell they loved their jobs which was nice to see (If they didn?t great masking ladies lol).Will defo be back for the service alone although Sophia planted enough seeds for reasons to go back talking me through all her fav products!
July 2023 by C Beardsley
frances was so incredibly helpful and kind during our visit, and introduced us to lots of new products! she even gave us a demonstration of the bubble bars! and also gave fab samples of the body butters..thank you frances, you?re a legend:)love chloe and belle xx
May 2023 by Oliver Bayliss
Had a very nice experience, a lady called cat (not sure how she spells it) was very helpful and we overheard her helping other people and she all round had a lovely energy about her :)