February 2024 by Dariusz Kajder
Very unprofessional staff.
February 2024 by Khalil Ibrahim
We are Business and have been using this branch for many years. Last few months the branch standards have gone. Not very professional dealt with Meena Parmer asked for business banking bags her response was we have not got any and we have have not received any and it?s out her hands!!!! It?s been like this from end of the December. Asked to be deal with someone in charge her response was put a complaint with Lloyds direct. Not very professional needs training. VERY VERY DISAPPOINTED!!!!
February 2024 by Kevin Clarke
Been a customer for 24 years. App blocked by Lloyds fraud team. 20 minutes wait to speak with them - Will go into my local branch tomorrow. Very poor service. Had 1 previous issue with fraud team years ago and they verified it was me but made me listen to their rubbish about how I choose to spend my money. Get back in your box. Your job is to verify me not tell me what to do. I don?t work for you. Why do I pay for a premier account to get this poor service? Beyond annoyed.
December 2023 by Billy Maguire
All staff were rude - especially shri nughgera , told me to get out the que once I told her what I was waiting for , I have a business account with Lloyds but will never be using melton road branch again - very rude and not helpful one bit
November 2023 by Kulsum Mitha
Most lousiest and discourteous service at this branch .
October 2023 by Sukhwinder Singh
I go to this branch to open a account 4 time. they don't open my account.Very unprofessional staff.
October 2023 by Jigar Bhadani
They just want run away from customers, very unprofessional appproch O star
October 2023 by Vithalbhai Mistry
Lloydslioy
August 2023 by Edward Drexxx
Unfortunately I have to come over to this branch. In the city centre there is more professional , helpful stuff!
February 2023 by Mac Mistry
HiWent into Melton Rd branch..and straight away the lovely lady behind the counter helped..her name is Laura...she had a lovely smile..it's the 1st time I have used this branch..Will be definitely going again just to see her.Mahesh
December 2022 by Krzysztof Wojewoda
Good service
October 2022 by Anmol Dhanani
Very bad service. I have been wanted to open an under 18s account but its been over 5 months and still haven't got my account set up.
October 2022 by S. V. Mominsuthar
DisgustingI would give 0 rateExtremely disappointed with this bank
July 2022 by Aesha Patel
Best customer service
June 2022 by chandni patel
Highly recommend people to use a different bank or at least a different branch. Extremely rude and unprofessional manager who should not be working with people, she has zero people skills and a team who are clearly half trained. I would be surprised if this branch stayed open much longer with the staff and manager treating customers in the way I observed today. I will be advising all my friends and family to avoid this branch for certain.