April 2025 by Annette Muckett
Went for bottomless brunch. Good value and choice, staff were very quick to serve.
April 2025 by Harvean Rai
My husband and I visited Las Iguanas in Leicester around 3 PM on a Friday afternoon, drawn in by signage outside advertising the lunchtime deal. However, when we were seated, we were given the full-price menu and had to specifically ask for the lunchtime menu ourselves. Our server seemed unsure and unaware of whether the lunchtime deal was even available, which was surprising considering it was clearly being advertised outside.
We were warmly welcomed upon arrival and asked if we had a reservation. We didn?t, but as the restaurant was completely empty at the time, we were invited to sit wherever we liked and chose a table by the window.
A short while later, a few parties arrived for bottomless brunch. When our server returned to take our drinks order, we opted for two "Day of the Dead" cocktails, which were part of a two-for-one offer. When bringing them over, he commented that the manager wasn?t in and that he now had to make a lot of cocktails for the brunch tables. While probably meant to be lighthearted, the sighing and tone made it feel unprofessional and gave off the impression that he was overwhelmed, which made us feel a little awkward.
The food arrived quickly, which was a positive, but unfortunately, it didn?t meet the standard we?ve come to expect from Las Iguanas. We?ve visited other branches in Birmingham, Manchester, Leeds, and Sheffield where the food has always been vibrant, fresh, and full of flavour. On this occasion, however, the food was quite underwhelming and lacked that usual flair?it honestly felt more like something you?d get at Wetherspoons, which was disappointing for a restaurant that normally delivers so much more.
While we were waiting, we also overheard the same waiter having a loud personal phone conversation at the bar. He was discussing a night out and someone having to be taken home drunk. It was clearly a private conversation and felt inappropriate in a professional setting, making us feel uncomfortable during our meal.
When it came time to pay, the card machine at our table wasn?t working, so my husband was asked to go to the bar to settle the bill. We didn?t mind this, as technical issues happen and it wasn?t the server?s fault. However, while at the bar, he overheard the waiter joking with two women having bottomless brunch, saying, ?Since the manager?s not here, do you want a good piña colada or a shit piña colada?? When they asked what the difference was, he replied, ?A good one is stronger.? This added yet another layer to the ongoing sense of unprofessionalism and made my husband feel even more uncomfortable.
In summary, although the service started off friendly and the food was served quickly, the overall experience lacked the quality, consistency, and professionalism we?ve come to expect from Las Iguanas. I would seriously question whether I?d return to this particular Leicester location in the near future, especially when other branches continue to offer a far more enjoyable and polished experience.
March 2025 by Ellie Hayward
I had previously been to Las Iguanas on a Wednesday and it was great. Tonight (a Saturday evening) I invited new friends to experience the bottomless brunch. After waiting 15 minutes from our booking time to be sat at a table, 20 minutes later our first drink arrived. We had 4 cocktails in 1 hour 20 mins of a 'bottomless brunch'. The servers themselves were lovely, however the service from the bar was shocking. I was embarrassed to have recommended it. After complaining to the staff along with multiple tables 1hour 30 mins in, we recieved fast service for the last 20 mins. This in itself does not help the lack of effort shown from the manager who was constantly bringing out drinks and food to the table opposite us who were paying individually for the products. I was appalled by the service, no resolution and discount for any of the poor experience given and i will not be returning- neither will my friends. Regardless of the time or day, if a service is offered, a service should be provided correctly. The first time I went was a Wednesday and we drank 26 cocktails between two of us at bottomless brunch. Tonight we drank 21 between the Three of us. The difference was clear. The automated service charge was very quickly taken off the bill.
March 2025 by Nata roni
I was told by the mixed race ginger guy, some manager, that they got rid of the xin xim from the menu. So the best on the menu? Because they wanted a peanut free kitchen lol okay. Got too expensive anyway, 1 guy behind the bar and 1 stressed out guy on the floor. Used to be my favourite. Management nowadays are a joke.
March 2025 by Jay P
Me and my wife visited here Feb 14th and wow it?s gone downhill.
The waitress was nice and helpful, but the food came out lukewarm and frankly there was nothing special about it. Thankfully I downloaded the app and got a £10 off voucher otherwise it would have been a horrendously overpriced night out. Safe to say, I wouldn?t visit here again and will never recommend it.
Lukewarm food, light out in the ladies toilet and a rat trap in the corridor perhaps says everything. The last time I visited here (10+ years ago it was outstanding) so
It?s a real shame.
March 2025 by Sushi M
The math wasn't matching in this place?
So my friends had a reservation for 2 tapas booked about a week in advance. I talked along with them and so my friends called in to ask if they can accommodate three people. We got through to the robot and it didn't understand a question and our existing reservation was canceled. We called back again and got through the restaurant. It about 10 minutes later and the manager said they could do the two tapas but we're not sure if they could accommodate another person. We got to the restaurant and gave the name. They had a reservation for my friends for three people under a la carte. So at this point they had a reservation for two tapas plus three Al a carte. So we asked them if they could do the original to tapas reservation and do one a la carte. Somehow that became a big issue and the management was not happy. There was a lot of back and forth and we were trying to find middle ground when another customer started shouting at us to get a move on and things just escalated from there. We did and will not be going back ?
March 2025 by Pauline Sharkey
Food lovely, when it eventually arrived. Nice place & food reasonably priced. Shame the service was slow.
March 2025 by Vans Head
Very poor. The service is very slow they more than once tried to bring up the wrong food or drinks to the table and the was no apology for there mistake. The food was awful bland and flavourless. With a salad on the side that was way to old to still be on a plate. And when I sent it back there was not apology or real ask for the reason why! Also then the meal still being on the bill. The staff are just unprofessional in the way they talk to customers. Awful AVOID
March 2025 by Jatin Mistry
Enjoyed the meal. Gluten and Lactose intolerant catered for. Had extra salsa instead of sour cream due to intolerance. Beetroot burger was blend and required some additional sauce. Really good service from everyone and special attendance due to intolerance.
Parking: Free on the evening
March 2025 by Charlie Liquorish
I have been 3 times now. One for bottomless brunch, one for the bottomless tapas and this time for a lunch date with my daughter. Each time has been a good experience overall. Was a little slow on service for the bottomless tapas and mixed up the order once but was extremely busy. On the most recent visit my Daughter enjoyed the food so much she has asked to come back for the tapas menu so she can try more of the food on offer. Her favourite was the calamari and piri piri and honey chicken wings. Looking forward to our next visit.
Kid-friendliness: My daughter who is 8 had the kids meal and the portion size did not disappoint. She absolutely loved the food
February 2025 by Iffat Rasul
Decided to try their January offer, unlimited tapas for £15.
Staff were really friendly, service was really good.
Between the 2 of us we had 9 plates of tapas (2 of which included churros for dessert). It was fun to try all the different dishes which were surprisingly filling.
February 2025 by Anjoolina
I am appalled by Las Iguanas.
We went yesterday as a group of 3 to leicester las iguanas.
We got the 2 for 1 on cocktails and bottomless tapas for £15 for 90 mins
Firstly the lady seating us was letting everyone else go through then took us last when we was waiting in the line.
They were understaffed and a lot of customers and our waitress was in 3 areas. So was hard to order and get any service.
The food was meh. I wouldn't order anything ever again. Bland as shit and all deep fried no flavour..
The service was terrible. Had to wait 40 mins for 1 round. 2nd round came 30 mins. Then after that 30 mins again then 15 mins. Really really bad service. We got there for 7:10pm and left at like 10 that's how long they took.
On top of that me and my friend felt really funny and had to go to the toilets. We ended up pucking up everything and when paying for the bill we told the server . All she said was okay. Okay. No apology or getting the manager. She just carried on like that was normal..
Overall do not go there. Was a waste of time and money. Never going again. Has put me off going out for food for while now.. thanks !
February 2025 by Joyce Choi
Went with my son for a night out yesterday .Arrived at around 6:30pm ,wait 30 min ,no one come to get the order ,not till I ask them to take the order .Me and my son just sat there for an hour without even get our drink .But the 3rd table come after us get the drink before us .We just sit there till 8:15pm without any drink or food being serve . When we left the restaurant without any food and drink then a waitress said sorry to us ,but I think is no point to said that . That is the worst experience I had for a night out .Compare the restaurant in Meadowhall ,the one in Leicester even don't deserved for a star .
February 2025 by Luke Bryan
DO NOT COME HERE! The service was terrible and we got served once in an hour and a half for the bottomless tapas, not worth it at all! They got our orders wrong and a lot of the menu was out of stock. Awful experience!
February 2025 by Rachel Otakho
I came for the bottomless tapas and Rhia attended me.
She was very friendly and welcoming.
Will definitely come back.
