March 2024 by jamie crutchley
Absolutely brilliant service. Highly recommended!
March 2024 by L B
Very good sellers
March 2024 by Amy Bulling
Very happy with my item lovely experience with hoys and the delivery driver was very polite an helpful ..definitely recommend an will be using hoys in the future
March 2024 by vicki drewery
Excellent, friendly service, tumble dryer works perfectly thankyou.
March 2024 by Marie Howard
Do not buy washing machines from Hoys, I?ve had 4 machines in the last two weeks from this company and every single one leaked water, only positive thing I can say is that the delivery man is an absolute gent, very polite, reason one star was put on, but that?s the only positive thing I can say, don?t waste your money on one of there washing machines just buy a brand new one otherwise you?ll have nothing but problem, edit- received a rude phone call after posted the original review saying the machines leaked due to a problem on my end, making excuses for 4 bad machines, received a brand new washer today that works absolutely fine, no problems my end just your poor quality machines
February 2024 by Ben Taylor
Amazing service, these guys are incredibly helpful, friendly, and efficient! Really great value for money.
January 2024 by Gary Shilcock
Very good value, helpful and prompt with delivery, highly recommended.
December 2023 by John Patton
Great service
October 2023 by Louis Osbourne
I bought a used Dishwasher from Hoys in late June with a 90 day warranty. I realised after a few weeks of using it that the heating element doesn't work, so it doesn't dry the dishes, and as the machine doesn't get hot it never cleans it's interior, so now it stinks every time we open it. The machine is faulty and I called this in within the 90 day warranty period.When I called in August, the guy said send me the order number and I'll get back to you to organise a replacement. I did so... I didn't hear back from them. I called again and had this conversation again a few weeks later... Again they didn't get back to me. I have now called multiple times, left messages, sent texts and emails, and now they completely ignore more.They are not to be trusted as they are not fulfilling the warranty and are so rude as to no longer ever respond to me. I have bought a faulty machine and they haven't even the manners to speak to me about this. I would avoid them if I were you.
October 2023 by Ruby K
Had a bookcase delivered excellent experience. Professional and friendly. The lovely gentleman carried the bookcase up the stairwell for me which I really appreciated. Would definitely recommend ?
September 2023 by Julie
Fabulous from start to installation of my new washing machine.Very happy and fab ( Mr Sat Nav) delivery driver.Will definitely use again!!
July 2023 by sam shaw
Had a washing machine delivered about 10-15 minutes ago and what can I say excellent service had asked if I could have it delivered before 2:30pm but wasn?t expecting it to be delivered half hour after ordering will definitely recommend this place to everyone
May 2023 by Rich Georgee
Excellent customer service, great selection of items. Good prices and free deliveries, highly recommended!!
May 2023 by Jason Warner
Great value furniture. Always lots of different stuff on the website.... I've had lots of stuff and it's lovely and free delivery when spending over a certain amount. Reliable and dependable. Well recommended!!!
May 2023 by Andrew Torney
I picked up a re-conditioned washing machine whilst in the Leicester area for work, and brought the machine back to our home in Guildford. The first day I used it, the machine made a loud bang, filled the kitchen with smoke and blew every fuse in the house. Yes, Hoys offered to work something out as the unit was under warranty if I brought it back to Leicester but the cost in fuel alone to bring the unit back the same week it was purchased means it is more economical to take the machine to the tip and buy another one. Surely the correct electrical checks and re-conditioning work was not done for the machine to blow up during the first day of use.
