January 2024 by Denis Pinkowski
Very good customer service. Big thanks to Mark
January 2024 by S singh
Not so good customer service grumpy as hell and sarcasticAnyone for some split personality service
December 2023 by Leigh Sylvester
Had what I needed in stock, quick friendly service
December 2023 by Dave Rennie
Mahanad, thanks for all the help great service saved my day .
December 2023 by Pranav
Convenient Access, Mixed PricingEuro Car Parts provides convenient access to a wide range of automotive components. While not all parts are budget-friendly, the accessibility and availability make it a go-to option for urgent needs. It's a trade-off between affordability and convenience. The staff's assistance and the store's layout contribute to a hassle-free shopping experience. If you prioritize accessibility over cost, Euro Car Parts is worth considering for your automotive requirements.
December 2023 by Tahir Valera
3 stars because the price is usually really good, and the range is extensive. Everything you could possibly need can't most likely be found with these guys. However, the in store experience noted by a few others leaves a sour taste. The guy at the desk was really good but with just 1 person serving all the customers, the waiting times are ridiculous. Well, over 30 minutes to collect a part already paid for online. Defeats the purpose of click and collect.As mentioned previously, a dedicated click and collect desk and a separate desk for other enquires would ensure a smother in store experience.
December 2023 by Bob Steel
Painfully slow ? to get served at the counter - try to avoid this place unless you have ages about an hour to get served - ridiculous
November 2023 by Mohammed Hussein
The customer service is just not it. The workers are so slow and look like they don?t want to be there. Why am I waiting so long to just collect a part I have bought. I?ll tell you why, because people come in who don?t even know what they want! Have a separate section for collection only or have more workers! This is not acceptable. The shop is full of customers every time and I?ve always needed to wait for ages. Poor, really poor. So many ways to improve a customer journey and I don?t see any implementation. Get more workers who don?t do everything in slow motion!!!
October 2023 by Elite mobile engine Carbon cleaning Leicester
Ordered a DPF pressure sensor over the phone. A decent Bosch sensor and then collected it as they reserved it for me. A very smooth service. Thank you.
October 2023 by Samuel Barmi
Met Mo who was very helpful and friendly to approach. He had time to explain to me what I didn?t get on the website. At the end needed only a quarter of what I ordered. Got refunded instantly.
October 2023 by LEE JOHNSON
Needed a set of wheel trims,just to tidy up my rusty steel wheels. Popped on line, found what I needed and used click and collect. Got to store to find the trims I ordered couldn't be located. So the lads in the store brought out every trim set in stock for me to choose from.....new set picked and story ends well. Big thank you for the assistance.
October 2023 by Alex
I went in for my order today. There were 2 people today at the cashier. A lady and an Asian chap.The lady was so helpful! I wanted a filter that was out of stock and she recommended me from the system a compatible one instead.Waiting time was minimal and they were quick and professional.Thank you!
October 2023 by Gillraj Attwal
The Indian gentleman behind the main till who seemed to be the manager was absolutely terrible. Worst customer service I?ve seen in a while. He has no sense of integrity or manners. He should not be working here as they way he speaks to his colleagues is just as bad. I won?t be coming back here, I?ll be travelling to the next store next time.
October 2023 by Safwan Sheikh
The website isn't up to date which is really inconvenient. Parking is good on site. They have a lot in stock. Service can be slow depending on how busy it is
October 2023 by Gaz Hunt
Mo, who served me today was extremely helpful and friendly. 5* service and a credit to the company.
