March 2024 by Tanya Webster
Fantastic shopping experience. Great fabric, lots of choice and good prices. Service was amazing. Can't recommend the shop enough.
March 2024 by Tola Coker
The shop has such a great variety of fabrics and such good quality too!Owner was so helpful as I didn?t know what I wanted exactly and walked out with two lovely materials. Will definitely go back :)
January 2024 by Anna Hill
After discovering Direct Fabric Warehouse on a trip to England from Belfast and the great experience I had, I made a point of returning when I was back in England a couple of months later. Mark was so helpful and there is such a wide variety of fabrics, something to suit everything and everyone. Would highly recommend as they are so helpful. Wishing all there a belated Happy New Year!
October 2023 by Jane Lake
Visited today and found the owner very friendly, knowledgeable and helpful. Hard to believe the negative reviews on here!The fabric we looked at and bought was all of an excellent quality and very reasonably priced. We will definitely be back.
October 2023 by Brenda Grant
My First time visiting the store, it easy to find, had a large multi-storey car park next door. Inside there was so much choice and variety of fabrics, like an Aladdin?s cave, The owner was such a helpful and friendly gentleman, really knowledgeable and informative. I managed to get all my fabric, threads and needles and I would definitely recommend a visit to this shop. Well done Direct fabric warehouse.
October 2023 by Peter Sharpe
Great service with a friendly and very knowledgeable, helpful owner. We have used Direct Fabric in the past and have just placed another order. Can?t be beaten for quality and service.We will be back (again)?
September 2023 by MoUmar Vlogs
Terrible customer service. The owner of shop was not helpful what so ever. Asked for specific material and assistance and all he kept saying was go get the material where you seen it. Kept giving simple responses with no proper service. I hope nobody else gets treated in this way.
September 2023 by Raisa watkiss
Just wanted to thank the dedicated staff and service from Direct Fabric Warehouse. For assisting with my latest art installation, which is being shown at the Leicester Gallery. Thank you for everything. #raisawatkiss #contemporaryart
August 2023 by yasmin aziz
Really nice staff , very helpful with choosing fabrics , great experience overall also had lovely materials too choose from.!
July 2023 by Heather Batten
I was introduced to this shop by a colleague from out of the area, I had no idea it was there & I?m fairly local!! What a gem of a find ? I?ve never been in a shop with so much choice of fabric & haberdashery. They also do made to measure curtains, blinds & pelmets & fit all over the country. The staff were so helpful & friendly. Can?t recommend this shop enough.
July 2023 by Nathan M (G)
I like this shop.. ? friendly and efficient service, definitely have to visit this shop again.. prices are reasonable.
July 2023 by Mark Turner
Took the wife shopping and she had a blast. The guy in the shop was really helpful and she came away with loads of fabric. She said it was great value and she is now busy with her projects.Happy wife, happy life.
July 2023 by Leah Jane Swinbank
This is such a great shop with a fantastic owner with a friendly attitude. 10/10 would recommend and would go again!
June 2023 by amaarah hassam
I bought some curtains which are supposedly meant to be black out. I had to get them altered with the shop. I paid a large amount of money for these. Once I've come home and put the curtains up they are horribly thin and not black out at all. I feel like I have been given incorrect information about this product and overcharged for nothing. these are far from blackout.
June 2023 by Vikki Barden
25/05/2023 Please avoid this place!I've been in here quite a few times over the years when desperate (never my first choice as I don't like the assistant's manner). I've only ever encountered the same assistant (presumably the owner) - the place doesn't seem to employ anyone else. When I walked up to the counter there was no acknowledgement - he was busy on his phone discussing what he'd be having for lunch with someone on loudspeaker - surprising given that the area around him already smelt heavily of takeaway (something to bear in mind in case it taints the fabric).I attempted to purchase 2 cotton reels priced at £4.30, only to be told their minimum purchase is £8 if paying by card. Hadn't seen any signs stating this and he was condescending in his approach but said he'd "let me this time". Told him his policy is a little crazy as card processing fees these days are miniscule (I'm charged just 1.75% of every transaction in my business, that's less than TWO PENCE out of every pound!). He attempted to argue and I insisted he just pass me my purchase and receipt. As I walked out he made a snide remark about me not shopping here again and I said I'd be leaving a review about my experience. Walked out of the shop to find he'd charged me 30p for using my card as a payment method (it'd cost him about EIGHT PENCE to accept my card)! When he said he'd allow me to pay by card even though there was an alleged minimum purchase of £8, he never stated he'd charge me extra for paying with a card! Charging extra for certain payment methods is illegal. I went straight back and demanded a refund so he claimed he'd simply mistaken the price of my items! I highly doubt this as he's the only one who seems to work there.He also initially refused to give me back my original receipts! Presumably he wanted to dispose of the overcharge evidence. He demanded to know why I wanted them back - told him as a small business I need to account for all business expenditure and need them to reconcile my accounting! Beware folks - check your change and your receipts and don't expect customer service to be a priority. Any business that uses a minimum spend (whilst not illegal but surcharges are) is trying to force you into spending more and is an inconvenience to customers when cash is now becoming obsolete.
