August 2025 by Joe Connolly
I would give five stars only to the staff who are amazing that work there, in awful unsafe conditions dealing with constant shop lifters, rude customers and oppressive management so the company gets 1 star and the staff that work there should get paid double what they get at the moment and a company that actually cares for their wellbeing
April 2025 by Mohamed Ali Mohamed sarjoon
Very rude customer service. No more DEICHMANN
February 2025 by Wendy Cheung
I went to buy the school shoes and trainers for my daughter and husband. However, when we went to pay for it. The female staff at the till was not friendly at all! She shows her smiling face to other customers, but not to us!
She tried to ask us to buy the coating for the shoes with a rude attitude! After we rejected her suggestion, she lost her patience! No thank you, no face expression and even turned her back to us!!!! Absolutely unacceptable!
**Update: 28/02/2025**
I have no idea when and how the deichmann contacted me!! Super disappointed!!
February 2025 by yuen chan
Very poor service ! The seller's is very impolite
December 2024 by Ayse Topbas
It's so dirty. Who would want to sit here?
December 2024 by Norma Holmes
Saw a pair of boots in the window asked the male assistant where they were didn't know. Said he was busy with a nother customer other customer was only trying on. Poor customer service went further down the road and bought a pair of boots. Suggest you retrain your staff on Customer Service
November 2024 by Reshma Patel
I was purchasing boots. And the man who was serving me said would I like the leather spray to protect the boots. I said no as I wanted to try the boots on properly when I got home. He said you can return it if you don't want it. I said well how would they know if I have uses it or not. If I don't want the boots. And he said you can return it no questions asked. So I ended up taking it. The boots didn't fit properly. So I said to my mum to return it all including the spray. And I when .y mum got home she came back with the spray. I said mum why have you not returned it. She said they wouldn't return it. I said the man who served me said they would return it.
If I could give 1 star I would.
October 2024 by bianka sikora
Good shoes
June 2024 by Steve Bilton (DogGuy)
Don't use your sat-nav you'll end up going in circles. However the store is well laid out, neat, clean and tidy. The staff however are brilliant and will go the extra mile.
May 2024 by peter mclaughlan
Sadly you don't have a shop in Loughborough but I went to Leicester shop to get myself a pair of the shoes I liked on your page sadly it didn't have the other two pairs I liked Loughborough has a large uni maybe it's time to come to Loughborough research it
April 2024 by diane needham
Very happy with the online service better than expected thank you
February 2024 by Ayushi Patel
Products are good .prices are not very high. Good quality.I bought 5 pairs of shoes from there .
February 2024 by Diane Cooper
Great display and plentiful of footwear of all kinds!!!
January 2024 by Shuaib Ayub
Nice school shoes
January 2024 by Dariusz Slawek
Branded and inexpensive footwear
