March 2024 by Neena Lodhia
Nisha is amazing and went above and beyond to help us.
March 2024 by smita kothari
Nisha was very helpful x
February 2024 by Joshna Vaitha
Not satisfied with the service provided. Provided miss information and when asked to clarify they are not providing correct information. Nisha, staff and management are not to be trusted. Please think twice before booking from citybond.
October 2023 by Sagar Joshi
Great service with competitive price
September 2023 by Dev Vyas
Excellent service
June 2023 by Naresh Chandarana
Citibond never came back to me for my holiday even by phoning three times
March 2023 by Ranjit Solanki
Excellent customer service. Good price.
February 2023 by Jay Bhayani
Very helpful staff , especially Nisha.
January 2023 by Kanu Chauhan
Booked with Citibond had to keep calling them or emailing to receive the relevant documents. Once the money is received by them,they are not very helpful.
August 2022 by Shila Chauhan
Did not answer the phone.
August 2022 by Yogesh Desai
Very good
July 2022 by hitesh makwana
So you go into a travel agent to ask and have a chat about booking a holiday. Otherwise you'd just go into a website or call an agent. So why did this agent just give me a London phone number to call to ask about India tours???
June 2022 by Nishal Pujara
Very poor admin and numerous phone calls required to book a return ticket to India. Its all about southall travel
May 2022 by Tina Solanki
Talking to Nisha ,really rude she is shouting at her customers, got no manners, doesn't know how to talk to the customer.. she is insulting most the customers, she doesn?t like if you ask her questions?never ever seen a lady Like a travel agent as her.
March 2022 by Nimita Patel
They are just interested in taking advantage of customers. no professionalism, no receipt received, confused and contradicting advice all dealt with over the phone so they can get away with not emailing evidence. Was told when booking two flights that the price for one was more than the other. Paid for it. Then never received a price receipt or nothing. One flight was taken the other wasn't. Then when claiming a refund for the flight that wasn't taken (which was the higher price one) was lied to and told my flight wasnt that much and they just split the two flights in half and told us that was the price somehow conveniently for them the refund would then be less. After all that, still waiting for the refund amongst many other issues had. Would never recommend booking with them next time i will book directly with the airlines.
