February 2024 by Cheryl Mifflin
We purchased a second hand X Box which had an undiagnosed problem with the wireless controllers connecting. This is something that would not have been obvious in checking whether it worked.After problem shooting we returned the console to CEX. I think the two gents who served us were Cory and Raheem (apologies, it was a couple of weeks ago and I forgot to write the names down). Anyway, the two gents were brilliant.They took it in for a diagnostics session and when they realised they couldn't fix it they proactively sourced another replacement. When we returned from a coffee shop they clearly explained all our options. When we confirmed we wanted to get the newer console they checked it extensively to make sure the problem did not affect the replacement console before we took it away.Their attention to sorting the problem quickly, effectively and to our satisfaction was well received. The communication to us throughout was also appreciated. We would definitely recommend the shop and we found the staff extremely helpful
January 2024 by Jarrad Neil Morden
Went in today, excellent customer service from all 3 working there, went in for a micro sd card :)
December 2023 by helen Ward
We want to show our appreciation to the man who served us today. He was knowledgable, helpful and patient. We didn?t quite get his name? cordan? We went in not having a clue and needing advice, and came out with a great deal on an Apple Watch, very pleased! You did an amazing job today so wanted to celebrate this! Thank you
November 2023 by Agita K?rkle
Wery good. Still everything working and happy go there.People who working doing work wery good...Thanks You ??
November 2023 by Laurence Dawkins-Hall
The room was immaculate and the facilities excellent, including the food. However reception service varied in quality, which is the only reason I did not give full marksNevertheless, because everything else was superb and issues with things like reception personal and subjective, I would stay here again and I would definitely recommend this hotel
November 2023 by chris drew
Staff at this Cex are leagues better than the other one. Freindly, consistently reliable.This is a lot smaller, more phone focused in stock.But I often do drop and go, or click and collect here, and the staff are so helpful and seemingly more knowledgeable, compared to the main high street lot.
July 2023 by Nathan M (G)
My husband brought the iPhone from Leicester Haymarket CEX yesterday on 20th of July but his phone weren't working as they should.. unfortunately he has ripped off on 80% battery health on iPhone, therefore I'm forwarding this nature of matter to CEO of CEX and definitely consider contacting to Ombudsman service regarding licences, either should continue this service to customers however the proof now arise as well.. Good luck
July 2023 by The Comedian
Good products and great returning policies.However, the staff needs to be instructed on politeness. A few days ago, I bought a product and made an error while I was describing it. The individual at the till corrected me with an arrogant and almost disgusted look on his face, and his tone wasn't that polite either - quite patronising, I would say.
June 2023 by Liza Vaja
Knowledgeable staff knew what they were doing.
March 2023 by Sandra Carty
Yes want to sell your old laptop phone game console they are very fair with the prices and love to chatt. Well done guys.
March 2023 by Deborah Abigail
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March 2023 by Tony Osborne
When you sell to them, You get peanuts for your device, When you buy from them, You might as well buy a brand new device, The price will be the same!
December 2022 by Abdul Rasheed Nazir
Don't give good prices on tech but good for buying used items at a good price
November 2022 by Luke Worrad
Staff here are really friendly and helpful. They take time to help you out with any problems you have or questions regarding products. One member went above and beyond, Sadly I can not name the member of staff since I never got there name but this particular one really help me and my partner with advise with a pet we were getting medical treatment for and gave us great advise where to go and saved our pets life. To that person thank you so much.
October 2022 by john snow
Went in just to have a look , pleasent staff do not hassle you, big variety of stock.
