December 2023 by Bianca Reynolds
I was there today, arrived about an hour before they were due to close, immediately after my prescription was sent by urgent care doctor. The pharmacist had questions about the prescription which didn't seem right and took the initiative to resolve the issue, rather than potentially leave my daughter unwell. This took a lot of time and was resolved just as the store was closing. The staff were caring throughout.
December 2023 by Rebecca Kelly
Awful chemist, they never have the prescription on the day and take days to process prescriptions. Some staff are helpful but most of them useless. I've stopped using them as they are so rubbish.I use one 2 miles away it's that bad!
November 2023 by A BURNETT
Ring up and ask for an item to be told yes we have them them make my way on my break to be told we are closed for an hour why not say that on the phone... useless waste of my break ?
October 2023 by Johny Anandji
I'm so disappointed everything I need to use this chemist. Never answer the phone and never have the full prescription. I end up needing to send my prescription t9 litrally any other chemist who manage to process in 10 minutes
December 2022 by Aileen Robbins
If this pharmacy was not next door to a doctor's surgery it would go out of business.Just gone in to collect a prescription , 1 man waiting with 1 girl serving him. All other staff round the back having a good ol chat. A blonde haired female comes out to assist the only girl serving, then returns behind the wall, to her chat, eve though she can see me waiting.Eventually 4 more people come into the shop and the blonde female staff member eventually re-appears saying"Is anybody waiting".Seriously ??? What did she think we were all doing there - arranging a Line Dancing Class ????The stupidity then increases.After asking for my details for my prescription she tries to give me someone elses medication!!!!Then I am told they do not have my prescription, its not even showing on their computer as being in their system at all, even though my GP sent it the previous evening, and its now gone 2pm the following day.I return home, ring my GP who confirms it HAS been sent, so rather than waste my energy returning to this place, I ring them - only to be told, miracuously, that my prescription has JUST this minute shown up if I'd like to come back for it!The staff here need to be replaced with staff who are qualified sales people and/or pharmacy dispensers because currently they appear to be neither, and this is not a place I have any faith in now.I will get my GP to send my prescriptions elsewhere to avoid some empty-headed idiot trying to give me medication for another customer, and wasting my time and energy when I'm ill.Could not be less impressed.
November 2022 by philip morling
Saturday close for dinner 13.till 14.00 6 staff and they all go at the same time not bother about the customers one Saturday the pharmacy didn?t turn up so they had to close all day very poorly run chemists different staff every month
July 2022 by Louise Greasley
Extremely Unprofessional ! SHOCKING SERVICE... CAN'T BELIEVE THIS CHEMIST IS PART of the BOOTS CHAIN...Everytime I go into BOOTS Braunstone Lane to collect my prescriptions the STAFF are PARTAKING in SOCIAL GOSSIP about their very important lives.... with NO CARE towards keeping the customers/UNWELL PATIENT'S waiting for their prescriptions. Work at SNAIL PACE ! Now changing my chemist. Boots have lost a customer as I shall never go in there ever again!
January 2022 by Stevie Hall
Always helpful staff, do there best for you.
October 2021 by ray brown
Always helpful staff, do there best for you.
October 2021 by Peter Laffar
Excellent service polite staff and attentive
August 2021 by Lee Shevlin
Absolutely amazing staff here. So helpful, so friendly and warm, go above and beyond to help sort all my medication needs. Would be lost without the whole team here.
August 2021 by Richard Bailey
Very helpful and friendly staff
July 2021 by steve hall
Great staff and service
July 2021 by Mandy Staddon
Very well organised
July 2021 by David Wragg
A small shop with not a lot of stock?
