9AM - 9PM
St. Margaret's Retail Park“Having experienced a problem with a toy ordered from Smyths online store I did a live chat with a "chat bot"where I was advised to contact my nearest store to return the item. I rang this store and I spoke with a lovely lady called Beth who immediately put me at my ease and reassured me that it could be replaced and she would set one aside for me.I followed her brief instructions and the whole exchange was completed by a lovely lady who I believe was the store manager. I had been so stressed about sorting the problem out but it was dealt with the utmost courtesy. Brilliant staff and management who made a wonderful impression on me. Thank you for your time. ? ?”
“Customer service is superb. Yesterday, a customer of mine returned an item that wasn't needed anymore and accidentally left a car keys in the returned box. I called Halfords and spoke to Lee, who was very polite and helpful. Straight away, he found the missing car key and kept it safe for us to collect from the custom service disc. LEE AND HALFORD TEAM Thank you so much for your help.”
“1st time ever been there for a fitting.2 covered areas and 1 not. Drive in and the person appears, but make sure you tell him if you booked online, he needs the order number.As for the fitting, the guy was 5 star, polite, friendly and knew his job.2 brake lights that I was unable to do myself £21.That is the best 21quid I have ever spent.”
10AM - 6:30PM
52/56 Gallowtree Gate“My visit to Sports Direct was truly remarkable, thanks to Hasan and Areebah's outstanding customer service. Even though it was late, they both went above and beyond to assist me with genuine care and attentiveness. Their knowledge and willingness to help made my shopping experience truly enjoyable. I highly commend Hasan and Areebah for their exceptional service and recommend them to anyone visiting Sports Direct!”
9AM - 9PM
Unit 1B“I went in to buy a pair of walking shoes. The gentleman who helped me find the right pair for my needs stayed with me ensuring that I had the right fit and comfort. I was so impressed that I ended up buying two pairs.”
“No hard sell. Simon and all the staff were very patient, efficient and informed. Very pleased I purchased from a local, independent shop, and I recommend Julie's Cycles without reservation.”