January 2024 by Xbox Expert Glitches FTW
Mike the chef was fantastic, plenty of food and made fresh for us even though it was nearly time to close, great service!
January 2024 by anja holmes
Very good food. Plenty to choose from. Fresh food brought out regularly. Towards end of service there was no eggs mike the chef reopened the kitchen to make myself and my friend fresh eggs.
January 2024 by Tricia Mistry
Lauren was a lovely hostess, ensuring we were comfortable and regularly checking in. We only had nibbles but they were still lovely! Nice one team & Lauren ? Thank you!
January 2024 by John Bent
Absolutely shocking service lost track of the times was told no food, then went to the restaurant was told no table for over 3 hours when the place was nearly empty, complained to the Premier Inn staff were I was staying and of course they were exceptional as usual and as if by magic there was a table straight away ? I ve had dealings with 2 ladies at this establishment and both have not been very professional or helpful and the local customers told me it's the norm with the ladies in question, which is a shame as next door at the Premier Inn it's totally opposite can't do enough for you and make your experience a good one thing is the 2 come hand in hand and as much as I like the staff at the Premier inn I'll be telling my company to look elsewhere for accommodation and food, wake up whitbread breweys your pubs are killing your whole package experience
January 2024 by P ?Biggles of Bristol.? W
1st Time coming here, Lovely atmosphere Friendly and welcoming. Food was Great.Parking: Remember to log your registration in there system so you donot get charged make sure you do this when you arrive in the carpark it's just inside there second door.
January 2024 by Leanne Bryson franks
Lovely new year's day meal with the family, thank you Lily for a fantastic service and being so attentiveKid-friendliness: Children were very happy in the restaurant, and server Lily made them smile.
December 2023 by wayne franklin
We dine here quite often so decided to have Xmas dinner here on Xmas day, really disappointed, came in to a great atmosphere downstairs and got put upstairs where there was no atmosphere whatsoever, starter was poor, veg on the main was undercooked and got served the wrong dessert.All I kept looking at was dirty pots piling up in front of us on a table near to the stairs!Such a shame really because we?ve never had a complaint about this place
December 2023 by Patricia Wheeler
Terrible experience.Very efficient waitress but brought wrong starter she wrote nothing down but she soon remedid It.main cameThat was fine Then it went down hill our waitress went and New one came was talking near the till to a young man for over 20 mins we had the Xmas fayre there was about 10 people in I stood and waved she put her hand up but carried on talking so I went over after 8 mins and said we wanted our desserts and drinks we've waited almost 30 mins she said previ+ousWaitress had said everyone was eating I said not 4 half an hour so ordered cheese and biscuits and drinksAfter 15 mins I went to her and cancelled them and paid.no apologise bad experience last week went to forest park table to tableWonderful meal and serviceShall stick with them in fortune.
December 2023 by Jake Pears
The lad serving behind the bar gave excellent customer service when we came for our work do, the lady with glasses (browny/blonde hair and a ponytail) who was also in the bar area swore at him because there wasn't enough cutlery. There's no job worth being sworn at by a colleague. I was across from the bar waiting for a lift, he was doing a good job and being polite with every customer where as this person he was working with is a different story (Fri 8th December 2023)
December 2023 by Lisa C
Visited for lunch today and had a good experience, fabulous cocktails and attentive, polite service. Would recommend. Sophie H our server was very friendly and provided an excellent service. Thank you!
November 2023 by Kaylie Halford
Staff couldn't be more helpful food was lovely...just missing beef dripping gravy on menu to compliment steaks tomato base isn't the same all round great
November 2023 by Ajay Lad
Came here for the buffet English breakfast, they had cereals, yogurt, toast machine, coffee machine and the help yourself buffet to English breakfast. Food was nice however upon the booking there is no mention of how long you get to eat, on arrival we are only allowed 45 mins!!! The time you got what you want that's 30mins left. It should be extended to 1hr30 at a minimum! Of course I know why it ain't. And you to update the website, not just when the booking is, but how long your time slot is, use something like DesignMyNight just as a suggestion.
November 2023 by Ryan Hanney
I have visited beefeater observartory many times and had a great experience however, my wife and I decided to go for breakfast midweek with a dissapointing outcome. The hot food wasn't fresh or warm, coffee was below par and the bread was stale.I appreciate that midweek is quieter than the weekend rush however food standards should never slip. Maybe opt for a cook to order approach for midweek to ensure the food standards are sustained at an exceptional level.
October 2023 by Samantha Ason
I came here with my daughter as a birthday present. The place was stunning, very well looked after. We had a young smart lad with curly hair, I think his name was Brendon. He looked after us really well, gave us some suggestions, made us some amazing cocktails. Food was just amazing. I had the Chicken and pork ribs as recommend by Brendon. My daughter had a sirloin steak. Food was very quick and was done spot on. Would defo recommend coming here.
October 2023 by Andrew Toone
The food is always good and the staff are helpful. We went for breakfast and was seated in a roomy booth. Unlimited coffee and tea available. The breakfast is available in both hot and cold forms with a cooked breakfast and continental on offer. The only I would say is they should have additional coffee machine as one is not enough and they should also have more than one toaster.Parking: Lots of parking available. This is shared with the hotel that is onsite too. You need to remember to validate your parking when you go in the restaurant otherwise you may be charged.Wheelchair accessibility: There is a flat entrance with plenty of ramp access. Inside there is lots of seating downstairs.
