October 2023 by Dan Harper
Fantastic service from start to finish with booking my holiday, did everything for me and gave very good detailed advice and recommendations on different hotels. All staff were friendly and welcoming when I walked in.
October 2023 by Lindsay Stonehouse
Confidentiality BreachI am extremely disappointed to hear that a conversation that my friend and her husband had with a staff member in this office whilst booking a holiday for herself and I has been overheard, misinterpreted and now repeated in a letter to other clients regarding their own complaint. This is a blatant confidentiality breach.I asked the company to comment and whilst it took 25 days for me to receive their response it was not satisfactory. In these days of poor customer service you would expect small companies to go out of their way to help their clients, not breach their trust.We cancelled our booking with this company losing our deposits and went somewhere else.
October 2023 by Karen Wood
Excellent service from friendly agents in the store at Beaumont Leys, so easy and gave great advice , they checked and advised us of all the things we need to ensure we had a great holiday , nothing was too much trouble . Thankyou we will be back !
October 2023 by Bev Sherwood
We always book our holidays with this company. Staff are absolutely brilliant and so helpful. On first name terms now as we have booked so often!
August 2023 by Terri Redshaw
Excellent service from all involved, from booking our holiday, checking in, arranging euros, to query via the phone while on holiday. Just awaiting refund for confusion over transfers arranged via a third party
June 2023 by Allison Boulton
This travel agency is now based at Beaumont leys and still offers great holidays as well as unique breaks.
June 2023 by Katie Bettany
Thank you Nikki for helping us book our dream honeymoon! Cant wait to finalise bits with you as we get closer, your amazing!
May 2023 by Sadie Gibson
Very polite and knowledgeable staff. Made booking a holiday very easy.
March 2023 by Robert Ayres
Just returned from a wonderful trip to the Maldives, of which Alex was a big part of as she helped to plan my proposal evening. Alex was so helpful and went above and beyond to ensure both myself and the resort had the most up to date information on the proposal, down to the flowers, the food, location etc. Alex made the whole experience so seamless for me and I couldn?t recommend her or this travel agency enough!
February 2023 by ben heslin
Booked our last 2 holidays with the ladies at Barton knott. Or 1st to Gran Canaria and was all very smooth from start to finish thanks to Terri. And our second booking for our honeymoon to Mauritius again the ladies went above and beyond to make the booking so easy and a pleasant experience thanks to Alex. Would highly recommend booking with Barton -knott travel. Ben & Wayne
January 2023 by chloe coulson
From the moment I walked in everyone was so friendly and all keen to help!Bex dealt with my booking and I can honestly say I felt stress free and at ease, it was nice to actually deal with someone in person too. By far the best and most welcoming travel agents I?ve been into.
December 2022 by Karen Cassidy
Great staff, very knowledgeable, friendly and helpful.
November 2022 by steve haywood
As usual very professional and very knowledgeable
November 2022 by Sanjeev Kumar
We booked a Jet2holiday for half term. The lady who helped was called Terri. I spoke to her before about holidays in the Costa Del sol but we couldn't go as one of the group's passport had run out. We resolved this and returned to book a holiday. Terri was very helpful and nothing was too much trouble for her to show various options for our destination. Thanks Terri for your help and we will return to book our next holiday. We had a great holiday which we won't forget.Thanks.
November 2022 by Chris Shapland
First class travel agentTraditional and still the best way to book your holidayRebecca is fantastic and we will always ask for her in the future.We needed a welfare package for our family holiday and she organised everything seamlesslyExcellent
