February 2022 by sam allardyce
this shop has been closed for a very long time went there today Jan 27 2022 and unlikely to return....ill be constructive in my criticism and you either take on board or dont....the "quality" of items for sale was very disappointing giving the impression that the shop had been given the **** that other shops have failed to sell....iv used this outlet for over 5yrs+ and have always found a quality bargain ...today was very disappointing,you would think the area manager would source decent stock to help the shop re-establish itself...obvs not....with stock like today this shop cannot and will not survive....now for the personnel....i was in shop for 20mins+ and at no time was my presence acknowledge with as much as a Good morning...the 3 members of staff/volunteers simply carried on with their charades/partylike shenanigans as if i was invisible,messing around totally unprofessional!More concerned with fact that a shoe had disappeared from sale.....1st time my presence was acknowledged was when i stood at till waiting to pay......if Area Manager is Sam who i have spoken to in person at Sturdee Road previously then Sam you need to swiftly retrain Ryan(?) and his volunteers in customer interaction ...thank you for taking time to read my constructive comments....hopefully they will be taken on board regards Sam.....
September 2021 by Kim Gamble
The bin area includes thrown away donations and is ransacked most weekends. It?s been a mess for at least 2 weeks ?
October 2018 by Daniel Garnett
I am a volunteer with Barnardos on Stephenson Drive and I have learned a lot from them. I have never used the tills in my life and thanks to Barnardos. They also helped me with my communication skills and customer service. I'm so glad that I chose to volunteer with Barnardos. I started off doing work experience through college and now I'm a volunteer.
