March 2024 by JB
I've just left there for the 2nd time feeling really stupid! There are 2 ladies who are very abrupt and look at you as if you have very inconveniently ruined their day. While I was filling out the address on my parcel the one lady looked over at the other and started shaking her head and stopped when I looked up. I don't feel as though I had done anything wrong, I wasn't sure how to send a large parcel as I don't send parcels very often but that was about it. Was the head shake because I didn't know? Or was it because my jolly 2 year old was dancing and singing? Don't like children maybe?Either way this was bad customer service and left me feeling very awkward and uncomfortable. I will now drive out of my way to use a post office elsewhere.I imagine good reviews come from customers they know and deal with regular. Everyone should be treated equally and these two need to learn some manners and how to smile in a customer facing role.
January 2024 by Sally Ridgway
I regularly visit and find all the staff to be extremely helpful and efficient and I appreciate the variety of the demands they must meet. A real asset to Ibstock community.
December 2023 by Lauren Hill
This post office speak to you vile! Just called up regarding parcel they spoke to me like dirt swearing in background worst people skills ever
December 2023 by scott Perry
Use this service weekly, the whole team are friendly and super quick as they have taken the time to know me as a customer!!! Spot on service, could never complain!
May 2023 by Nadine Thompson
Very sufficient ?
April 2023 by J t Moore 1947 .g mail Moore
Most of the staff are very helpful
April 2023 by Miller Oneill
The lady at the till was so rude to me
June 2022 by Paul Timms
Was closed due to the jubilee when tried to visit,having made a trip especially. I appreciate bank holidays can change opening hours, but in this day and age you would expect online information to reflect such closures. Royal mail, post office, and Google all listed this shop as open.
March 2022 by martin hunter
Long story short, a parcel we posted was returned to this post office for no reason. We payed for 48hr delivery and the parcel was lost for weeks. We tried to send it back from this post office but after two days the owner couldn?t be bothered to sort it. Terrible customer service. 0 stars for him, 0 for Royal Mail.
August 2021 by Lisa Mackenzie
Every time I have been in the post office the lady in the shop is never wearing a mask and is not exempt from doing so.
August 2021 by Sam Skellern
Do what they have to do, but the lady behind the counter is the most snotty miserable person I've ever known!
September 2020 by Rebecca Burton
I've been going here since I was a little girl with my dad mick and always throught the women in the glasses was nice and perlite and helping take my parcels there get my money there and it's good for prices on some things but overall 5+ stars
