January 2024 by Alice Ball
Always been fantastic service, from childhood to adulthood. I have just today picked up my new prescription glasses and sunglasses and I'm so pleased with them.
December 2023 by Gordon Begg
Booked an appointment here at the hinckley shop for 10.15am when I turned up I was told it was 10.20am fair enough but my text says otherwise.I was still sat on the waiting area at 10.40am a few minutes I can put up with but this shop as in previous visits is very lackadaisical employees running around like heedless chickens.I approached the front desk and cancelled the appointment explaining my reasons.No eye test carried outI have now lost complete faith in this branch and will not be returning here and would NOT recommened them at all.I walked up the road booked in with the optical people shop.GBEGG
December 2023 by Lynn Elkington
In and out in no time. Staff helpful though very busy!
December 2023 by Heidi Tanner
Amazing service, so thoughtful and helpful, warm, professional excellent customer service, always looking after customers needs and always happy to help even without an appointment. Such a calm environment due to the epic team! Wonderful
December 2023 by James Smith
I had recently visited Specsavers as my grandson had been experiencing issues with his vision, initially I was quite doubtful as to whether a sight test will be able to be conducted on him properly as he can be a difficult child and unwilling to co-operate but the exceptional service surpassed my expectations from the optometrist I think her name was Surayna who handled this with ease, ensuring my grandson was comfortable and willing to co-operate. Thanks alot to Surayna, her professional demeanour and patience was much appreciated, I hope this feedback is able to reach her as I was unable to find any direct feedback form
December 2023 by Jamie Perrin
Excellent service, I turned up a week early by mistake and they saw me straight away, very good service.
December 2023 by chaminda kumara
It was a humbling experience to going to specsavers. Amazing service by team and very helpful tthroughout my stay.Thank you very much.
November 2023 by Jo
Went into the Hinckley Specsavers as my daughters glasses got broke at school the young lady was so helpful and made sure she tried to get the same replacement frame to put the lenses in and within ten mins she had her replacement glasses. Didn?t get her name but she was lovely and could not help enough thank you .
September 2023 by Ian
The optician , Alia , very knowledgeable & easy to talk to . Explained procedures as was needed. Wasn't pushy about purchasing new glasses
September 2023 by PHANTASM HD
This place is always packed staff are friendly and helpful and give you the best advice for your eyes!
August 2023 by lali lali
Disgusting! I was late with 15 minutes because of traffic and the guy from Specsavers said "Sorry sir you need to do another appointment on another day because you are late over 10 minute s""........no comment :-)So next step will be Boots or Vision Express is not any point to go back here .
August 2023 by Corrin Black
All the staff members were very helpful
August 2023 by Linda Thurman
For eye test applications it's a nightmare in my opinion - long waits, far too many customers in at one time and no privacy when you are speaking with staff pre and post the actual eye test itself. I went for a contact lense check recently which is located upstairs and my experience was much more positive- on time, no noise, full privacy.
August 2023 by Patrick Steele
Expensive! Price rises as things are added. Upto £200. Went to goggles4u and paid less than £40 for the same glasses with all the add on's. A huge difference! Why?
August 2023 by Jo Thomas
Hinckley Specsavers staff are all very helpful, friendly and polite. I am happy with the service and my glasses.