April 2023 by G Singh
This place as well as all the other screwfix locations offer excellent service and friendly staff,So i was a little confused this morning as i purchased my goods through the app as I've done countless times i was asked to type my order number on the tablet screen by the young lady before she could process the order !! ...In the past, I've just shown my reference/order number at the sales counter when collecting my goods and never been a problem...It was opening time i guess may be she hadn't her caffeine drink to fully waken her up or feeling lazy ! instead of inputting the digits herself, she demanded i punched them in.
January 2023 by Steve Wheatley
Served by a young lad yesterday.first rate service.very helpful.Always use Screwfix for quality.service availability and prices.well done again.
June 2022 by David Goodman
Staff are great as well as the price
April 2022 by Samantha Owen
Helpful staff and always seem to have more items in stock than other branches.
March 2022 by W. R.
Having just arrived from another place where the customer service was less than poor. I was served by a really welcoming, friendly young lad. Whilst waiting for my goods, a member of staff called Sandy finished dealing with another customer, she immediately asked if I was being dealt with.Really top customer service from both members of staff. Well done screwfix!
March 2022 by Richard Hawcutt
Good service here, helpful staff, smiling faces, the first place i think of when i?m in need of a quick fix .. Thank you Screwfix Hinckley
December 2021 by Mr. Chill
Pop in, find what you want in the catalogue (or order in advance on your phone for click and collect) and buy it. Fast, efficient and friendly.
December 2021 by Len Birkin
Always a good service here helpful and polite staff a rarity these days
July 2021 by Lynne White
In these difficult times, we expected to have to order online and collect. I was getting very frustrated as an item couldn't be put in the basket even tho it didn't say out of stock. When I went to collect our order, I was told the item was out of stock !
July 2021 by joanna ringe
Great staff, easy click & collect service too.
July 2021 by Darren ?Really ????? Fox
Click and collect worked just fine here. I queued for about 5 minutes. Then I went in, gave my order number and was presented with my order straight away.
July 2021 by ColeBB
Staff are friendly and helpful. Didnt have the product i wanted but none the less was a pleasant experience and they helped me track down what i needed which they didnt have to
July 2021 by Paul Lancaster
Good staff who chat n smile as you wait in line for your turn. It's rare for them not to have the usual/common necessities for DIY in stock.
July 2021 by Phil Cannam
Good service but did not have the exact item which their website said was instock
July 2021 by Lyndon Green
After showing vast amounts of wellington boots on the websites they hadn't a single pair of size 10 in stock off any shape or form. Spent 20 minutes with a delightful lady trying to find me some. Hinckley willenhall and nuneaton (nothing) ,???
