January 2024 by Az
Royal fail employing absolute lizards
August 2023 by Donna Welch
I have just turned up to collect a parcel at 10.30 and you are closed, on the website it says you open today till 2pm.
May 2023 by Adam Barker
Pathetic opening hours means everyone is there queueing on Saturday morning to collect their packages
April 2023 by A B
Pathetic opening hours means everyone is there queueing on Saturday morning to collect their packages
November 2022 by Stephen Beamish
I got my hair cut and a towel shave at menistry of design two doors up the road
August 2022 by Isabel F
Just been down to office to collect (4.18pm) Shutters down and no sign to say why they are closed. It?s not the first time. Absolutely useless! No wonder people are turning to other companies.
August 2022 by Martin
Open hours never true. Annoying. Many times walked a long way to get a parcel but always closed!
October 2021 by SS SISZU
Parcel send 13th of May and arrived 22nd of September. From Cornwall.
October 2021 by Dariusz SISZU
Parcel send 13th of May and arrived 22nd of September. From Cornwall.
September 2021 by David Sheehan
I'm afraid Royal Mail are pretty useless nowadays. Never know what time to pick parcels up. Just been down to Hinckley station Road post office today, clearly states that it's open, it's not, yet again. No signs to offer an explanation. Wasted around an hour trying to sort it. That's if for me. Other delivery services are far superior. No more Royal Mail outgoing or incoming from now on
April 2021 by Jacky Sindi Smith
Very helpful staff, and good service
February 2021 by Steve Wright
Opening times have changed but not on main website only open for 2 hours
December 2020 by Emma
Very disappointed. On 2 occasions when missing a delivery, I have not been left the 'sorry I missed you' slip, resulting in not having the tracking number. On the second instance when going to Hinckley Delivery Office, the staff member showed no understanding, insisting that a slip would have been left and that my parcel could not be found without it. Eventually, after reading the email from the supplier saying that it was still at the delivery office, he looked and found my parcel.I was made to feel stupid, as he went on further to say that when I do find the slip, to dispose of it, despite saying it was definitely not left about 5 times already! Poor customer service.
November 2020 by taza
Royal mail in Hinckley is a joke. They rarely delivery on time. Usually 2-3 days late. If you go to the building to collect, the staff make you feel that you have done something wrong by just going there and inconveniencing them.
November 2020 by Wayne Morris
Such a shame. A lovely old building which housed a rather good post office which was closed and moved to another location, one which is less suited to being a post office than the old one.Nevertheless, rather than close the building and allow it to deteriorate, the place is now used as an undelivered parcel collection shop. Well done the GPO or whoever is responsible.
