Home Goods Stores in Hinckley, Leicestershire

“MATT, JACK, LEWIS, STUART, MATT!!! YOU GUYS ROCK!!!!

I recently had the pleasure of working with the fantastic team at the Hinckley Halfords store, and I couldn't be more impressed with their service. I purchased a Carrera Vengeance E Spec Electric Bike, but it needed some parts to get it up and running. From the moment I walked in, Matt & Jack, went above and beyond to ensure everything was diagnosed accurately and promptly. On this occasion i even caught then during a shift change and Matt held back trying to find suppliers to source the parts needed. They even didn’t charge me for the initial inspection, which is a testament to their commitment to customer satisfaction. jack's approach was that it needed to be right first time round... like he said he and matt wanted me enjoying the bike outdoors rather than having it indoors.

The team also carried out a complimentary safety inspection, during which I decided to upgrade to the Slime inner tube. The store manager was excellent in overseeing the repair, ensuring that my bike was restored to a like-new condition, and I’m absolutely thrilled with the result.i can only say that his leadership in managing the store was evident as could be felt by my manay visits and head scratching moments. Regardless of the time and even on occassions when i called in about a half hour to closing they still were on hand to assist and answer my amateur questions.

Matt, Jack, and the team provided a level of care that truly stood out. Jack suggested I take out the service plan for added peace of mind, which was a great recommendation, and I’m so glad I did. Matt also took the time to ensure my brakes were set up properly for a mechanical bike, which was invaluable.

I am really grateful for their expertise and customer service, and I wholeheartedly recommend this team at the Hinckley store. I’m so happy I chose to build my personal eBike with the original Halfords Epec frame for the stiffer build, and thanks to Matt, Jack, and the rest of the team, it’s in perfect working condition now.

Thanks again to Matt, Jack, and everyone at the store – you guys are amazing! I hope you enjoy the donuts when you get a well-deserved break.
Fault
- Rear Motor not engaging, Error 00, Error 22, Error 20
- Walk Mode not working
- Intermittent power
Work Carried Out
- ECU Changed not fault
- PAS Sensor changed, Protected it with a 3D Printed One to stop this occuring again
- Full Bike Strip and rebuild
- Full Brake Rebuild, advised to install Hydraulic system due to mileage
- Future Proof Punctures by fitting slime inner tube
- Gear Service

Bike fixed and boy is it fast!!! No more Error 00!!! :-)”

“Absolutely brilliant service and an amazing Aladdin’s cave of party supplies. Wedding & Party supply all our balloons, banners and partywear for us to create surprise setups for our guests at our self catering accommodation. They are such a lovely team who go above and beyond to make sure we have our guests’ requirements covered perfectly and ready on time. We couldn’t be without them!”

“Ordered a personal Bouquet of flowers for my mum's birthday gave a brief and was presented with a beautiful arrangement when I got back from shopping around Hinckley town centre ... Blooming lovely as the name suggests...very happy with service”

“One of favourite merchants

Has everything you need at the drop of a hat amazing prices and even better with trade pro
The only thing I would say is they need more of a selection of underground drainage fittings

Great store and amazing staff”

“Brilliant company I have used for years and would never go anywhere else. Ordered a new washing machine, a new fridge and a new freezer. Called me when they were on their way so I didn’t have to wait around, delivery and fitting was spot on.”

“Massive thank you to Chris at Carpet World who has helped me sort my whole house. Fantastic service and very knowledgeable. Also, big shout out to Ollie who fitted it all. It was a really tricky layout and it looks perfect. Cheers guys, will definitely be recommending”

“I have been using them for years and Chloe and jack have a very extensive knowledge and always get there quotes back to me that day which helps my business and ultimately the customer highly recommend”

“There are some really helpful colleagues in this store, always happy to help. But the lady behind the till, on this morning 02/09, every time I've shopped never even says hello, just continues chatting away to colleagues about how she can't get things done because of the amount of customers, which is fine if you're in the middle of a chat but at least say hello.”

“I’m not a trades person but a keen diyer, had to plumb in a downstairs toilet sink a washing machine, would normally visit the big branch outfits, but stuart plumbing in Hinckley had a tap in that I wanted at the right price so I gave it a try. The man serving was brilliant, told me exactly what I really needed and talked me through what’s the best way of doing the job, this chap knew his stuff and was very friendly, consequently I bought everything from them, finished the job and everything worked out spot on. Makes a change to use a company that employ people that know what they’re on about.”

“Visited store 13.08.23- Needed my car key to be fixed- James served me- He sorted my car key out in 30 mins even though he was very busy- Friendly and professional, explained what needed to be done at a decent price, great customer service- Would highly recommend him and the store- Any keys that need to be sorted in the future I will go back to him”

“Popped in today for a particular screw not available at larger diy stores. The owner is very friendly and knowledgeable. Went out of his way to look for the screw. Lent me one screw to test for size at home. I also found an elusive Dremel accessory, I’ve been after for a while. Absolutely brilliant independent diy store rammed with fixings. Will be my go to store from now on.”

“10 to 4 on a Sunday afternoon and I needed gloss print photo paper, only place I could get to witch had everything I needed, expensive stuff compared to some other places but I had no choice”

“After reading all the reviews and being skeptical about my order not arriving - it did arrive! It arrived 3 days after estimated arrival date and the package was packed perfectly”