September 2023 by D Lowe
Nice staff. Great shop
June 2023 by Luke D
Been here about a thousand times getting a replacement Xbox. Guess who's gotta go back again because they gave me faulty products. Me. Love it. Especially talking to people who clearly have mood issues.Update. Make a complaint but basically insulted with a £10 gift card. Which I'll never use because I'm never going to cex again. Had enough of going back and forth for faulty goods. Xbox going in the bin. I'll buy new instead elsewhere.Now got offered a proxy 15 voucher even though I said I'm never buying from cex again. Reporting to trading standards.
May 2023 by Plumbertdci Rose
good staff pleasant experience.
May 2023 by Steve Jeffcoat
They had the phone I wanted at an average asking price with a two year warranty
March 2023 by Carl Bateman
Great staff. Very helpful
February 2023 by Si2022
I can?t fault the friendliness of the staff as they are always helpful (which is the only reason I?m giving it 2 stars) however I have a massive problem with C.E.X and their pricing strategy, I feel as though it?s disgusting.The prices they sell hardware for (bearing in mind it?s all second hand) is right about brand new price!C.E.X were also really scummy when it came to the PlayStation 5 release, trying to sell on second hand PS5?s for originally £750.00!! They cost £450 brand new!I have only ever bought from them a handful of times and only ever sold there twice (and that was just to get rid of items I no longer had space for nor needed).Hinckley exchange was much better for buying and selling.
January 2023 by Jordan Morley
Avoid. 2 year warranty means nothing, CeX Hinckley are very happy to take your money but as soon as things go wrong that?s when they bring out all the terms & conditions. 3 times I?ve ordered items of high value in this store and all 3 times they?ve been faulty. They make you wait around for an hour to test then want you to come back another day, I have work and can?t simply stroll into CeX on my day off and live alone so won?t be home to be around until CeX decide to post a replacement as it?s a large Xbox One x, as you never had a replacement in store all I asked for was a credit note to spend when in your store at a later date but no this apparently can?t be done so I taken my faulty console to Nuneaton branch and had no issues and even got an apology. Better off buying new for high value electrical items. Ps the lady serving me was lovely it was just her 4 foot Yorkshire terriers that were rude.
October 2022 by Luke doherty
After not gaming for a few years I decided one morning to go cex and buy a pre owned Xbox one and GTA v. Not had any faults yet and it came with warranty. The controller was the standard controller but it was grey not black. As it was a black console. To buy this colour would be more than a standard black one so I can't complain. They basically gave me a more expensive controller. £105 for the console and £15 for the game. £120 all in I couldn't complain.
August 2022 by James Johnson
Standard CEX shop. Helpful staff, lots of hardware and games.
August 2022 by Luke Stowe
Reasonable stock, good service
July 2022 by joshua hardman
Good friendly staff and a great service
June 2022 by C2 Sizzo
Very helpful staff nice clean & fresh outlet
May 2022 by Oluchukwu Ihezuruoha Anele
If you have not invested with Helen Karen, then you should not give up on trading yet because you have not invested with the best forex and trading expert. This is my third time trading with the wrong person on a wrong platform until I found out about Mrs. Helen Karen. She did a marvelous job with my $1,000 and I earned $7,850 in 7days. She's an expert to trust ?? legit and fast payout of profits. She's trading for me on the 5th time. You have proven to me Helen Karen that trading pays and i will forever be grateful. God bless you ma'am. Reach Mrs Helen Karen today personally. Email:
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WhatsApp: +1(267)478-2267
March 2022 by Dave Rostron
Pros: Easily get a rough idea of what your old techs worth. Cons: Imcopitence although is definitely not a majority rule but the ones that are make up for the rest unfortunately.
March 2022 by Sarah Dickens
Best place to sell and buy second hand phones tablets and dvds and games
