January 2024 by Jason Warner
Absolutely fantastic all around service, staff, food, drink. Had evening meal with my girlfriend and it was lovely, that wasn't a big wait despite just being a walk in. Got seated within a few mins. All you can drink on fizzy pop which is fantastic for customers that don't drink alcohol. I'll be there for the breakfast soon!!!Parking: Plenty of parking for guests with a car, although was advised by another customer that half of the parking is for the hotel attached and if staying at the hotel you will need to register your licence plate to avoid charges. Fantastic area and surroundings, outside area better in summer - there's lots of outdoor seating close to the water which is beautiful.Was too cold to eat outside lol.Wheelchair accessibility: Wheelchair accessible entrance, easy to navigate to the front door with smooth path, staff are on hand to assist with Hm arriving in the restaurant as they did with other guests entering the premises that were less able.Thank you for a great experience.
January 2024 by Tom Kench
Very good for breakfast ?. We haven't tried the dinner menu yet. Very friendly even when it is quite busy.
January 2024 by Elaine Thomas
I find it a nice place to eat with a good range of menu items. The staff have always been friendly and helpful. Being able to sit next to the water and watch the boats passing is a bonus.Parking: Lots of spaces near the building.
December 2023 by Katy-Jane Packman
I had booked a Christmas meal at the beginning of December for Christmas day at 5pm. They stopped serving food at 4pm and the cancellation email was sent to my spam email box so I had no idea. We turned up to be told by the manager,who was quite abrupt and not very apologetic,that all bookings after 4pm had been cancelled. We went home hungry as nowhere else was available at such short notice on Christmas day obviously.
December 2023 by Kathleen Everett
Christmas Day dinner. It was eventful to say the least. Staff look like deer in headlights most of the time, on edge and not very good at hosting at all. No very festive either.No atmosphere except staff running around like headless chickens. Starters arrived and we all had prawn cocktail. The sauce was very runny and there wasn?t much of it. But the prawns were lovely and fresh, so was the salad. Shame about the lack of sauce. Carvery was a shambles really. No sides available as ordered. They said they put everything out - why ask on the form beforehand to order sides? The gravy was like water and had a funny orange tinge to it?! The meat was lovely! So were the yorkies! The parsnips were black, undercooked roasties, dirty carrots, stuffing was rock hard. Please don?t get me started on the brussels - they had turned grey! I could go on but you get the drift. It felt like, well you?ve paid for the meal already so we don?t care what we serve you. Not very good at all.
December 2023 by darren sheffield
Staff were friendly and busy. We ordered the Christmas dinner offer with desert, we did ask for our desert of black forest gateau and waited 20 minutes. We ended up leaving without desert as we had to be somewhere!!!! The food was nice and recommended but it would have been a nicer to have completed the meal!! I?ve accepted that they were busy but at least someone in the kitchen should have known!!!
December 2023 by Mary Newman
Good food and had a 33% off food coupon so well worth it. Food very hot and good value. Staff very friendly.
December 2023 by Mike Finnerty
Shocking place. Had previous bad experiences there but thought we would give it another go and wish we hadn?t. Family of 6 booked table at 5pm today (Sunday), wanted somewhere that the adults could have a carvery but kids could choose off the normal menu. Carvery had finished before 5pm and was being thrown away, advertised until 6. Hardly any meals from the festive menu. Staff had no idea what was available and let us order only to be told it was not available. Would complain directly but would probably be offered a voucher and that would involve having to go back so No Thanks! Avoid.
December 2023 by Kate Barlow
Booked for 11 people for the festive menu. The smell was awful as you entre. We had pre ordered as advised to be told we could not order drinks at the table. The food was awful the manager needs a lesson in customer service. Lost a fortune on drinks as we had money to spend on drinks but refused to take orders at the table. No festive decorations on the table. It was shocking to be fair. Had Christmas music playing outside but not inside. I had a another party of 11 coming on the 25th Nov but we are cancelling and going to the longshoot were we have been told our table will be decorated in the festive theme. I will say we had a fantastic night but that had nothing to do with the food or service just the great team that I work with who work so hard and was looking forward to a good meal. Never again!!!
November 2023 by Kishan Dhanak
Pretty impressive smell as you enter. Actually gets better if you go to the back toilets. SadlySeverely understaffed. Food was cold and mediocre. Can?t blame the staff, they do their best with what they are given. Dirty glasses, even if watermarks, it should be cleaned. Its a shame as its in a nice location with the canal, the boats and the ducks.
November 2023 by Fausto Braccio
Nice restaurant, good food.
November 2023 by It?s us again
Ate here every night as I was staying at the premier inn next to the pub, all in all the food was good however we where told the chicken goujons portion depended on what chef was on that night as some nights we got 3 and other nights we?d get 4, most of the staff where friendly and cheerful.
October 2023 by B C
The food is great there, though service could be improved a bit. Ordered the kids menus before adult menu to make sure there food would arrive first and fast, I don't mind waiting for my food but can't keep young kids waiting. The starter arrived promptly but that is where it ended had to request the main course for the kids twice, after all the adult food arrived already. The desert was only brought out after requesting it 4 times after everyone was finished already. Between starter and dessert for the kids was about 1 hour and 45 min, kids were constantly asking where is my food, kids tend to eat fast and want everything fast once starter is served main course should be made and be on the table in the next 5 to 10 min desert about 10 min after that for the kids. Not sure what happend but left with a bad experience because of that. The only positive is that they have free very small softplay which kept them semi entertained while waiting a very long time for there food.
October 2023 by Ashleigh Burne
i visited this restaurant for the first time on Saturday 30/10- We were initially greeted by and served drinks by Stephen at the bar and were shown to our seats, He was warm and welcoming and it was a lovely interaction from start to finish. We were also served by Leah, who was lovely. The food was amazing and it all arrived hot and well presented. Food tasted great and i found they had a lovely menu range and the food arrived quickly. We also ordered deserts and they were incredible. Overall the experience was lovely and the staff are amazing. I shall be visiting again soon!!!
October 2023 by Sharon Simon
Buffet Breakfast and hot and cold drinks as much as you want. The staff are friendly. Beautiful views.Dietary restrictions: The staff ask about your diet requirements when you walk in.Parking: It's freeKid-friendliness: There's a play area for young kids.Wheelchair accessibility: All on the ground floor and 1st floor.
