February 2023 by ColeBB
Jasmine was fantastic and helped us out loads
October 2022 by Laura Dickerson
The item I wanted wasn?t available at my local Argos so I ordered it to Hinckley. The lady that served me was pleasant and served me really quickly. There was also a man that worked there that had found one of those McDonald?s monopoly millions tickets for a free double cheese burger. He said that he doesn?t go to McDonald?s and offered me the ticket. I know it?s not a big deal and a cheese burger doesn?t cost too much but after a terrible day at work myself, the gesture from this staff member was hugely appreciated. Thank you for putting a smile on my face after a difficult day.
June 2022 by Anthony Reader
They never really have anything in store and if your forced to order online you can usually get it cheaper anywhere else. A few of the staff are nasty and incompetent... not a great place.
June 2022 by Russell Harris
Why do they always try and push pointless insurance. Sometimes costs more than the cost of the product!! The employees always look so sad ?.
March 2022 by Karima Himid-Wickett
Unhelpful staff managed by a patronising and rude manager who has his own rules about returns despite checking with customer service online!Why a company would employ such incompetent managers who are very efficient at driving sales to the competition is Unfathomable!! I took my money to Curry's and had a very pleasant experience. Will finish payment on big purchase taken on Argos card and won't be shopping there again!!
March 2022 by M.A
A little harsh as I've had good experiences in the past. However the manager on Saturday, the guy was horrid!
January 2022 by Paul O'Callaghan
Avoid. Very rude staff. I ordered a product online and received a message telling me my order was ready at the Hinkley store. It told me to go straight to the till labelled online order collection. When I got there, I saw someone being served at that till, so I queued behind and waited my turn. The customer left so I stepped forward. The girl on the till went off, walked past me a few times, ignored me and didn't comeback. I asked the manager if he could serve me as he had just served the person who came after me. He told me off for not waiting outside. He said he would serve me this time but next time would make me go outside. I told him that I was following the instruction and he replied, I know it says it up on the screen but its wrong. Then he was extremely cold. I left with such a bad experience and will no longer use Argos. Their attitude will help to end their high street presence.
August 2021 by Esh Capelo
Rude staff led by an even ruder manager (Matt). Very unprofessional in their manner, completely useless at their roles. Uninformed on products details and unwilling to offer any kind of customer service other than ?have you sent a message online in the Q&A section??So let me get this straight, I visit the shop to ask for help on a product and instead I?m instructed to ask for help online? Really? Funny thing is, I had done that already and got no reply after two days.Knowledge of products = 0Willingness to help = 0Customer service skills = 0
August 2021 by Darren Armstrong
Argos is rubbish! Went to purchase a mobile phone, don't understand why some phones you have to order the day before, yet other phones are in stock, are the ones in stock the ones nobody wants!!! Surely they should have at least a couple of each in stock, not like they are storing large items, they even have cards for mobile phones in Sainsburys which you have to take to argos which they wouldn't have, shouldn't have to make two trips to get something as simple as a mobile phone!!! And they wonder why argos is loosing out to the Internet! I remember when you could go into argos and fill your slip in, pay for it, and get it there and then!!!! Come on argos... Move into the 21st century! Disappointed.
September 2020 by Phil Meadows
Went in to Argos Hinckley to arrange for delivery of an item to Newcastle. Unfortunately the computer system didn't like Newcastle postcodes. Mark and the team at the store went out of their way to try and find alternatives and assist with the purchase. It's easy to criticise but this team were customer focused and went above and beyond
September 2019 by FTobias Leon
Very poor customer service. Manager not flexible and very awkward.
September 2019 by Edward O'Gorman
Rude staff
June 2019 by double C
The computers are good but they are not much room
March 2019 by pat harrison
had to wait about 5 mins. but as soon as I got served it was quick. very pleased with customer service.
February 2019 by kish L
Poor level of customer service. I went in to return an item as instructed by customer services over the phone. When I arrived I unfortunately left part of the item at home (my mistake) I was then instructed to get that item and return the next day to complete the return. After taking the full item back I was treated by a well to do team leader that refused to take the return even though I have been instructed over the phone and in person to return. I left the store annoyed and contacted customer services who are now sending a driver to collect the item. This store was full of unprofessional and unpleasant staff that donâ??t know how to smile. If given the chance, I would leave them no stars !
