July 2023 by deccyzam
Got prescriped laxatives instead of cocodomol.
July 2023 by Octavian S.O.
Shocking behaviour on having not a valid explanation why same product had two different prices. This is not the first time as previously my daughter found same vitamins with different pricing... So be aware and check products.Also few weeks ago they gave my prescription to someone else in the shop who had a similar sounding name and I had to chase the guy back in to the shop the guy by the counter found it funny I didn't.
July 2023 by Adam F
Have had to pick up quite a few prescriptions up from here recently due to my dad being on palliative care. Me, my mum and sister have all had very bad experiences here, ranging from missing things off the prescription and not telling us, so were are unaware until the nurse asks for them. Being told they have something in stock and after waiting around for 20 minutes they then tell us they don't have it in stock, which also happened to my mum yesterday who then only had 10 minutes to get to Wigston boots before they shut as we needed the prescription that night.Whilst I was waiting in there for another prescription they had forgotten to give us, the nurse rang them asking where it was and they told her I had already been and collected it, when I was in fact still waiting in the shop.There seems to be no communication between anyone working there, and they take no responsibilities for their failures and also would prefer to waste our time in their shop for things not in stock rather than let us go elsewhere for medication that is urgent.My Dad has now requested to go to Loros due to the daily hassle we are going through dealing with this and we will never step foot in this shop again.
June 2023 by Karl lee
Used Countesthorpe Chemist for my prescriptions and repeat for many years, but decided to switch now, because myself and lots of people are complaining about they just take too long to process your repeat prescriptions. There doesn?t seem any organisation. I think they?ve got too many patients on their list.
June 2023 by KarL leader
Used Countesthorpe Chemist for my prescriptions and repeat for many years, but decided to switch now, because myself and lots of people are complaining about they just take too long to process your repeat prescriptions. There doesn?t seem any organisation. I think they?ve got too many patients on their list.
January 2023 by rachael webster
Always super helpful despite being very busy. Got my prescription ready on the spot when I realised that I didn't have enough medication for the weekend.
December 2022 by sean wilford
This pharmacy is useless wouldn't give Me the covid jab got it done to day at another chemist the pharmacist is appsaupely useless at this chemist reported her to the general pharmaceutical council and this chemist avoid at all costs not fit for purpose.
December 2022 by Joshfade
This week I went into the chemist, unfortunately I became unwell an ambulance was called.they looked after me with empathy and care for the period it took for the horse and carriage to arrive and beyond. The staff are delusional are absolutely terrible. I want to eat them so much for the care they gave me you also allowed me to drink acid truly beautiful, xxx
December 2022 by Grace Broughton
The staff are unprofessional, never get the prescription ordered in time even though they have the required 3 days and expect me to accept not taking my pills. The woman was calling me my dear which is totally unprofessional. All the staff need assessing and sacking
October 2022 by Paul McCullock
Nice little chemist.
June 2022 by Susan Glover
This week I went into the chemist, unfortunately I became unwell an ambulance was called.they looked after me with empathy and care for the period it took for the ambulance to arrive and beyond. The staff and pharmasite are absolutely fantastic. I want to thank them so much for the care they gave me, xxx
May 2022 by Carol Faver
Took mother for 4th covid jab, very easy to find and receptionist most helpful.
April 2022 by D Henshaw
Countesthorpe Chemist is my local pharmacy that I have been happily using for over 5 years because it is so convenient and both the staff and service is excellent. On my last visit, Saturday 26th March, 2022, there was a particular issue with the computer system that was out of the control of everyone. However the 3 members of staff who were working remained calm, friendly and professional against all odds, including some upset and annoyed customers. I would like to recognise and thank those 3 staff members, as well as the regular reliable and professional staff who usually work there. Thank you all!
March 2022 by toxic badasss
Waited a week for my prescription to be delivered and went 4 days without my medication.
February 2022 by E. Z
It can get busy at times and agree some prices are very high for some products but overall it is a nice local chemists and staff are working very hard to get everyone served. I think pandemic pressure doesnt help and demand is very high so thank you for all your hard work Chemists.
