October 2023 by Megan Lorimer
Worst chemist going. Rude staff member.also not cleanNever have prescriptions you required which results in waiting longer then oh sorry there's a delay in stocking that medication which you we requested a week ago
July 2023 by Lewis
Not motivated to be interactive with customers, waiting time too long for the service they offer. Stood there for 10 minutes until someone could be bothered to talk to me. Won't use again as they aren't ready for customers.
May 2023 by Diane Kennington
Absolutely diabolical- rude and unhelpful doesn?t even begin to explain their attitude. Long wait time, wouldn?t even commit to say weather prescription ready on the phone. Said prefer people to come wait as not got time to take calls. Tried to collect and the rude shop assistant said she?d need to scan all the large tub of prescriptions before she could find mine!!!! She was laughing. I?d explained how poorly I felt and didn?t want to wait on the phone. Long lane pharmaytook less than two minutes to prepare and apologised on their behalf. I?ve transferred to long lane
May 2023 by Hayley Mills
It was. A shame I couldn't put NO ?Been a sevice user for a little over 3 months ,I have 3 types of medicine 2of which are controlled and the other one is just as important, I've always gone on a Saturday around 11 every week without fail, then this week to Go in a taxi to find it was it was closed ,I have now lost my controlled meds and can not get in back on track for 2weeks , and the manager at the chemist has typically used the excuse of "oh I'm sure I told you,as this wast not the as my meds are important
January 2023 by Laura Beesley
Staff are always nice and polite, will go out of their way to help you.
January 2023 by Laura Henderson-Smith
Staff are always nice and polite, will go out of their way to help you.
October 2022 by Klaudia Stanik
I have had three run-ins with this pharmacy after coming back home from uni, and I?m moving to a different practice & pharmacy. Wrong medications, not listening to patients/customers, disorganised and rude staff. Wasted a lot of my time and patience. You?re better off going to long land surgery and well pharmacy down the road.
October 2022 by Nicky Bennett
I've been using this pharmacy for 18 months now. Previously the staff were unhelpful & short mannered. The lady that is current in there is like a breath of fresh air. Friendly, polite & helpful. Thank you, you make it more welcoming.
September 2022 by Tarl Qendra
Staff appear to be in disarray. Often claim, prescription has not arrived electronically. Moved away, as not open Saturday. Hit and miss not good.
July 2022 by john jordan
I'd give zero star if I could. Went there today to collect prescriptions but nobody seemed to want to serve me. People were queuing outside and it got to the stage where 4 of us crowded into the shop and demanded to be served. Simply unacceptable.
July 2022 by David Marlow
Worst chemist I?ve ever been to they tell 81 year old woman that it will be ready next dayYou go in next day and the woman says they tell everyone thatThey are a waste of space needs shutting
December 2021 by Jillian Mason
Waiting for over a hour to be told no medication ready, this after I?ve had a text to tell me it?s ready, then a proscription last told by 1 member of staff we do not have one outstanding, but to go back and speak to another staff to be told sorry yes we had it for 2 months this is not acceptable, had to change some of my medications due to not being able to get them and now not staff not sure when open, staff upset due to all the issues this is not a good Chimist, anymore shame
November 2021 by Mark .simpson
Absolutely shocking service. I?ve had enough of them. I?ve been with Bromley?s surgery for many years now and have advocated for the pharmacy in the past, but their service has just gone from bad to worse with a long slip in standards. This place really should be closed or a larger chain with better staffing and logistics support implemented.
November 2021 by Schlipperty Schlapperty Sam
Absolutely useless. Missing prescriptions put thru from the surgery. Missing medication in the bags, blamed on the doctors. Excuse after excuse. Also I recommend you ring them. It's amazing how often you get cut off or it rings out. I would be amazed if you can buy paracetamol here without trouble
October 2021 by Barry Allen
Incorrect quantities from prescription given, missing items, telephone not answer but what is totally unacceptable is the WRONG DOSAGE GIVE on medication. When complaining to a very harassed member of their staff the answer was 'We are Short Staffed' - 'I just want to lock up the shop and go home'.You can't blame the Assistant, only the Management of Well Pharmacy.
