March 2024 by Lynn Haslam
I have given 2 stars as I feel there has been a lot of mis communication and lack of important information by Cadeby Staff during the buying process. There was no mention of several important issues which may have changed our decision to purchase in the first place. There was no mention of phase one or phase two just a bespoke 49 home development, now turning into a 129 home development and all the extra traffic that this brings. The development has not been finished in a timely fashion and to a good standard, not just the roads but the rest of the development is untidy and not of the same standard as other developments. Disappointed to say the least and needless to say we would not buy another new home from anyone.
October 2023 by Des Hughes
Edited my review on basis of after sales experience.I want to be fair to the The team at Cadeby as they were great at initial handover and with initial snags. I still stand by my comments that they take pride in their builds.The reason for my change is that since we moved in, they have upset most of the residents that bought on the development by changing the access plans to a separate plot of land. Essentially rooting the access through our development and past my house.This has meant that that the roads have not been completed and despite always being marketed as a bespoke development they have now essentially changed it to a phase 1 & 2The customer service has been very poor as a result and I can?t rate them more than 2 stars.
July 2023 by Roger Walmsley
We decided to only give 2 stars because although the houses are good in terms of design and quality, the external works completely let them down. All houses on the site are complete but the landscaping towards the end of the project is of poor quality and largely unfinished.The specified landscape setting was important to us when we bought the house and so Cadeby's apparent lack of desire to complete is very disappointing.
April 2023 by Ellie Wilkinson
Cadeby Homes were amazing, they helped us find our dream first home! They are extremely friendly and go the extra mile, especially Bethan who goes out of her way to make things happen. Even the aftercare is exceptional.The house is built to an excellent quality, having lived in a new build before this is completely different! They?ve thought of everything.The kitchens are amazing, they used all Bosch appliances and finished to a perfect spec.I would definitely recommend purchasing through Cadeby Homes, you won?t be disappointed !
March 2023 by Adam Smith
In short i cant thank Cadeby Homes enough!My journey has taken just shy of 12 months since reservation. From the point of reservation Cadeby Homes have been fantastic. Firstly we met Elaine who was very Friendly, exceptionally accommodating, didn?t make any judgements and applied zero pressure. We went back numerous times and was always happy to see us and very helpful with any questions we had and the more we learnt about Cadeby and what they offered and how they treat their people the more we was drawn in.We ultimately reserved our dream home and started to customise our property with upgrades and additional extras. Nothing ever seemed impossible or a hassle and in our case Bethan and the team always came through with the goods. Cadeby invited us to see the progression of the house when the staircase went in and we even spoke about putting in additional spot lights in the kitchen, hallway and landing with the site team and the electricians, which again even at that stage was more than accommodating.There were bumps in the road with our buyers pulling out of the purchase of our house twice delaying our move from November to February but even then Cadeby stepped in to keep our dream home alive. I honestly cant thank Louis enough for this generosity.We?ve now been in our new home a week and we absolutely love it, the quality of the finishes, the appliances, the additional extras we requested is to the highest standard and again I cant thank Bethan enough for making this happen. Cadeby are, in my opinion, the stand out builder in our local area. I have done, and will continue to, promote Cadeby Homes to anyone.I simply put it to my friends, if you want to design your dream home without the ?hassle? building of the shell (house), then there is no one better suited to do that, nor capable of delivering your dream home than Cadeby. They offer so much more than any other builder.A Huge, Huge Thank you to Louis, Bethan and the Cadeby Homes Team!
February 2023 by Melanie
We have been in our new Cadeby home for just over a week. We feel instantly at home and absolutely love everything about it. The aftercare from Linda and team has been amazing with no question too big or small. Linda is really lovely, approachable and prompt. On completion day, having the physical handshake from Louis the director was a lovely touch.Prior to moving in the journey was not the most straight forward. The team kept in touch and supported us as much as possible.We loved our previous home as our children had grown up there and we had made it our own.We found it really difficult when we began viewing potential new homes. We were finding the search a big disappointment. Some where were overlooked by neighbouring properties, had small rooms, advertised as detached but extremely crammed on to a plot, had small gardens and just didn't meet our needs as a family of four.Then we came across Cadeby homes in Ratby and with only 9 houses on the plot we were intrigued. We made arrangements to meet Wendy at Hugglescote whom was and continues to be an absolutely wonderful, friendly, professional, knowledgeable lady. She kindly showed us around the York show home , we were really impressed. The exterior finish, the size of the rooms, the outdoor space, the quality appliances and finishes inside and out really wowed us.Wendy then arranged for us to visit the site at Ratby to meet Bethan the next day. Bethan is really lovely. She interacted with our children, made us feel welcome and answered all of our questions. She was extremely knowledgeable and spoke highly of Cadeby homes. She clearly is passionate about houses and her job.As we wanted to enquire about changes to the plot we were interested in. Bethan arranged for us to meet Louis. He was so accommodating, realistic, understanding and flexible. We especially loved how he personally knew the names of the other buyers who had already reserved. We felt 100% reassured after meeting him and reserved our plot.We cannot recommend the whole team enough. We are so pleased with our decision and it was made easy by the prompt communications and reliable advice. Huge thankyou from us all.
February 2023 by HayleyRosanna
July 2022, we were looking to move to another older property in the Coalville area but after surveying the endless ?to do? lists associated with these properties we decided to look at the option of buying a ?new build?.After checking out most of the builders carrying out construction work in our preferred area we decided upon Cadeby Homes Ltd.What a decision this turned out to be, not only had we chosen a company who are renowned throughout the country as being a top quality builder but we actually secured the house that we wished for.Throughout the process we were given fantastic support from Bethan and Linda in the Administration office and Wendy who is ?The Face? of Cadeby Homes in the show house suite.There?s no hiding the fact that moving house is one of the most traumatic experiences that anyone can undergo, however Wendy understood our personal sadness and loss due to bereavement during this time and encouraged us to keep focused towards our dream home.It has become our ?Dream Home? and we cannot thank Cadeby Homes enough.There are many people involved; Louis, Rick, Jason, John, Brian, Dan and Joe just to name a few. Sorry for not naming everyone but it just emphasizes what a great team they have.We would not hesitate in recommending Cadeby Homes to anyone thinking of purchasing a ?new build? as their quality control and aftercare is beyond what you would expect and the extra little touches that are provided as standard really do set them apart from their competitors.Every visitor that we have welcomed into our new house has been blown away by it and we feel incredibly lucky that we are the ones that get to call it home.Thank you all at Cadeby Homes.Trevor & Gill
January 2023 by Krissy Pattni
We have had such an amazing experience with Cadeby Homes. Bethan and Wendy are both wonderful and kept us well informed throughout the process. The finish and presentation of our new home is brilliant. I would recommend Cadeby Homes to everyone!
January 2023 by Alan Lee
We happily dropped into Cadeby Homes sales office to take a look at the show homes and discuss possible properties that might have been in our budget .From the outset we were impressed with the friendly welcome and no pressure approach and above all else the amazing build standard of the show homes , we had been looking for a new build for some time and had traveled to many sites with various builders , Cadeby Homes clearly topped our list.Fortunately for us a sale had just fallen through and a beautiful 3 bedLeicester house in an stunning site location was now available , we jumped right on it and we moved in about 4 months later.We could not be happier with our wonderful new home the build and finish standard is of the highest order and everyone at Cadeby Homes have been a dream to work with along the way and helpful and informative with nothing too much trouble
January 2023 by sam burton
We purchased The Lancaster from Cadeby Homes last year, reserved the property in May and Moved in October, the delay was solely down to our Solicitors.Cadeby displayed excellent communication throughout our transaction and still, are as helpful as ever to this day.As all mortgages, there were a few hiccups along the way but Cadeby were always proactive with their approach.I hope they continue with this level of support for the foreseeable future.Thank you Cadeby!
January 2023 by Adam Lines
Cadeby Homes are a company, builder and group of people that I would not hesitate to recommend to anyone thinking of purchasing a new build property.Like many others, I have been blown away by the incredible level of "customer service" that I have received along the way; I am reluctant to even call it that as I believe that Bethan, Wendy and the rest of the amazing Cadeby team have been almost as invested in my process as I have!From the first time walking into the sales centre and looking around the showhomes, through selecting my plot and picking my options and upgrades, having a walkthrough with Rick the site manager, all the way to actually moving in, everyone at Cadeby has been truly wonderful, particularly during an especially sticky patch with solicitors, Help to Buy and political upheavals!The quality of build has blown so many other developers out of the water, whether that's the size of rooms and plot, the exceptionally high finish that comes as standard, or the value of upgrades available to purchase through Cadeby. The worksmanship is second to none, and you can really tell how experienced and skilled the entire build team are.The very few minor snags found - and there have been so few - have been addressed immediately, and the after-sales service from Linda has kept up the incredibly high standard of service shown throughout.All in all, I would not hesitate to buy with Cadeby Homes again, and would like to once again thank Bethan, Wendy, Linda, Rick and everyone else at Cadeby for such a wonderful service and beautiful first home!
November 2022 by Kirsty
After weeks of searching and visiting developer showrooms, our journey to finding the right new build home felt like it was coming to an end, and then we discovered Cadeby homes. From the moment we met Elaine at the marketing suite and we stepped into the Leicester showroom, we knew that this was not like anything else we had seen before and that it would be our dream first house.As first time buyers, Our personal journey with Cadeby Homes has been everything we could have hoped for. All parts of the process from the first viewing, reserving the house, choosing the best upgrades, right through to the aftercare, has been straight forward & was stress free. At each stage of the process the support & guidance from both Bethan and Elaine has been, & continues to be invaluable. We were kept up to date and informed throughout the whole process in a timely manner. Anyone you speak to is helpful, from the office to the on site team, Nothing is too much trouble and everyone is friendly.The size of the rooms, the size of the garden, the quality & the finish of the house has been complimented by friends, family & even a professional snagger.Overall, Our whole experience with Cadeby homes has been second to none. How often do you get to say a company was honest, professional and friendly all at the same time as being 100% happy with the home!We are proud of our home. Thank you!
November 2022 by Mary-anne Johnson
We knew from first visiting the Grange Meadows development that the plot we wanted would be hard to beat. First time moving home in 27 years was quite daunting but we ? made the right choice with Cadeby Homes. Wendy was so welcoming on all our pre visits, making the whole family feel part of the journey, whilst Bethan keeps things running smoothly in the background. Since moving in everyone has been so helpful. Anyone that has visited our home has commented on the quality of the finish to our home - which is not always so evident with other builders, with so many things included as standard that others charge extra for. Looking forward to another 27 years in this home!
November 2022 by Gavan Vettese-Wilson
Having recently been through an awful time with another, high-profile builder, our search for a new house had become increasingly disheartening. Then, we accidentally stumbled across Cadeby Homes...Wow. From the moment we first stepped foot into their Marketing Suite until final completion our experience with Cadeby Homes was amazing beyond comparison.We liaised with Bethan for the most part of the journey and she was genuinely the most helpful person I have ever dealt with. Friendly, communicative, informative, honest and empathetic (to name only a few of the adjectives that embodies the ethos of the entire company). Again, unlike anything you'll ever get from other builders.Bethan worked with us to tailor our package - our house was already built, but, unlike other developers, she was still keen to help us make it our own.The properties themselves, the layout and size of the rooms, the high standard of quality workmanship and attention to detail is astounding. From the show house we walked through to our beautiful new home, Cadeby Homes truly stood out from anything we had previously seen.What you get as part of the standard spec is incredible, and absolutely puts all the other builders to shame. This, combined with the even more incredible customer service is breathtaking; seriously, how often have you associated a business with this level of quality, plus compassion, honesty, trust? the list goes on.We were also fortunate enough to liaise with Managing Director Louis who, like Bethan, was absolutely awesome. The support we received went completely above and beyond anything we could have wished for. The culture of Cadeby Homes is a true, old school treasure that is rarely seen in companies these days.Anyone looking for a new build MUST view a Cadeby home.
November 2022 by Shellja Keshwala
We've been in our home for nearly 6 months now and recently fallen in love with how much natural light gets in. Cadeby definitely care about their reputation and that shows in their quality. Any issues we've had has been handled ASAP with no drama. That made a huge difference for us and puts them above the rest. We had some issues before moving in due to the volatile market and backlog with the council but Elaine and Bethan were very easy to get a hold of regardless of the issue. Also worth noting, the finishing touches are noticeable and shows attention to detail such as internal doors, kitchen appliances and bathroom additions. Generous garage space. All round thumbs!
