September 2025 by Linda Pile
Excellent service as always from a friendly., caring and efficient nurse for my annual well woman check up. Like so many others I consider myself very lucky to have the GPs and nurses that we do at Greengate. Half the reviews on here are 5* from people who agree with me and the other half are from people who are seemingly fixated on the time they wait on the phone ( yes, it's annoying but this is a country wide problem). The important thing is the medical care and expertise and Greengate is faultless. It's easy to complain but few take the trouble to compliment
May 2025 by Marcin Lenart
Best GP in city
April 2025 by Shivani Mistry
Friendly doctors and nurses - very helpful and proactive. 5*
March 2025 by Michelle Mawby
Excellent service from Hollie on Friday 21/3/25. Hollie went out of her way to get a copy of a form which I had lost for my mother. Hollie was so kind and understanding and made a very stressful day a little less so. Thank you so much.
March 2025 by Diane Neishaboori
Reception/admin staff always friendly & helpful. Have been seen by various doctors, including Dr Gokani & Dr Harrup, who are always professional, thorough & caring. Feel lucky to have this surgery in the village.
March 2025 by Dani Welch
Got an appointment quickly. Staff are efficient and friendly, a breath of fresh air in comparison to my last surgery.
March 2025 by Joe Neishaboori
Great surgery, seen to promptly and Doctor Harrup was knowledgable and reassuring.
March 2025 by Abi Riozzi
Always had good experiences here. Staff are super friendly & helpful and always get resolutions!
March 2025 by Lawson Mitchell
Well done to all staff at Greengate medical centre. Helpful team and thorough doctors and nurse team.
March 2025 by Biman Patel
Reading some of these reviews make me sad when I feel lucky to have a wonderful GP in birstall all of the staff treated me with such care many thanks
March 2025 by Karen Sampson
Excellent service today. Went in and explained that my 87yr old mum who lives alone had been unwell since Sunday. I don't know the system as I don't live in Birstall. The receptionist was lovely, explained how I went about getting an afternoon appointment. I went back at 12md to book a telephone triage and spoke to a different receptionist who again was lovely. Within 2hrs mum had a telephone call from Dr Edwards who was very good with mum. Within 2hrs we had a home visit from DCU medic on call Ella who was so kind and patient. As a retired nurse, I was very impressed with the whole service and the kindness and friendliness of all the staff today. Thank you.
February 2025 by Hannah Bettany
Thank god I have moved away! All my life I thought the way this place worked was normal. I rang my new practice, they answered straight the way and get this?? LISTENED. Crazy.
3 occasions myself and family members came here with serious issues that were just shrugged off or googled. We all ended up in hospital needed emergency surgery or week long stays at the hospital. The staff are obviously not happy in their jobs and make that very clear on the phone and in person. Im glad that I will never be returning!
January 2025 by Lyndsay Castleman
Receptionist staff need urgent training in customer service. It?s absolutely shocking how uncaring they are. Why work in a job that requires care and compassion when clearly you are lacking in this area. They?re not forced to do the job.
January 2025 by Ammara's Channel
Very rude receptionist, which she is not supposed to,unprofessional behaviour should be need to hire professionals people ?
December 2024 by Richard Smith
Receptionist told my partner his blood results were normal and not to worry. We looked on his NHS app and saw it was abnormal and potentially consistent with diabetes. Thank you Dr. Karen but the receptionists here really should stop thinking they are doctors and just make the coffee like they are supposed to.
Update: It was type 2 diabetes. Potentially would have been left unchecked if we didn't insist on talking to the doctor directly.
