December 2023 by Richard Peel
Medium size store, good selection of products for most types of pet. Nice helpful staff
November 2023 by Jade Headley
Always been dubious buying fish from these stores but we got some beautiful platys, guppies and cherry shrimp from here in the last few months. Staff has always been really helpful and friendly and the fish are happy and healthy! Don't be put off by other stores practices, Ashby store really care about their tanks being in the best condition
August 2023 by Eve bakes
Not good! My fish drowned by the time I got home. Poor old billy! Not happy!
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July 2023 by Mary Aikpitanyi
Today went into the Ashby De La Zouch store to get my kids a hamster. They wanted to see a photo of the cage that I had at home. I showed them. I asked about guinea pigs as I was considering buying a pair at a much later date. They refused me to purchase a hamster today and said I have to wait for 24 hours as they said I was impulse buying apparently.I bought my first hamster from this store three years ago and the hamster i bought, passed beginning of this year. I left the store annoyed and with a crying toddlerI wouldn?t bother wasting your money buying from them. Poor customer service, even though I am an existing customer
June 2023 by Beverley Lee
Brilliant shop staff extremely helpful and friendly and you can take your dog in.
May 2023 by War Wolf
Not even worth given them a star!!! Disgusting manager and being spoken to like someone who doesn't know what we are doing!!! Asked for two betta fish to go in a tank.. 120lt 60lt and a 500lt tank.the 500lt tank has female betta fish in with a mix of other fish like plecos and a few guppies..the 120lt has 3 female betta fish and 6 neons. We were told we couldn't hahave the 2males because of the guppies..weve had fish for many years and have never had any problems
May 2023 by julie Ann
Absolutely awful in this shop won't be going in again the shop assistants think they know more than vet ill shop on amazon from know on thank you
April 2023 by Bobbie Marie
fantastic service from the Assistant Manager, very knowledgeable and friendly to help us make the right choices for our new guinea pigs.
February 2023 by bob smith
Fantastic team. Erin and Richie and the rest of the team fantastic ti my little puppy Archie always
December 2022 by Jane Gray
Only place close for a wide selection of pet food, accessories for more than dogs, cats and rabbits.
December 2022 by Meg Murray
Just want to say thank you to Jamie. Me and my partner were standing at the puppy food trying to work out which one to try next and he came over and had a really helpful conversation with us about some of the best brands (and the reasons why).We didn?t ask for help but he was more than happy to stand and chat to us about our pup and and helped us to pick a food based off of what we had said!Really pleased with the service! :)
November 2022 by Graeme Mar
Not alot off dog food for a pet shop well actually none that I wanted just empty shelves
October 2022 by Joan Emerson
Wanted to purchase some tropical fish.. 2 staff at tills. They said short staffed so cannot serve you.. but it's alright to stand there chatting to each other. So annoyed
August 2022 by Andy King
Friday 05/08/22. Atrocious customer service!!
