July 2021 by Tracie f
Huge thanks to the ladies who looked after me when another customer ran over my foot with her disability scooter. Nothing was too much trouble, ice pack very quickly applied, my details taken and a phone call later in the day from the branch manager to follow up and ensure I was OK. Always been a very friendly branch, looking after their elderly customers especially well. Thanks again!
April 2021 by Jacqui Morley
Cherish this branch. Far too many more - Santander and others - are closing. The team is lovely here. They bridge a gap left by the loss of so many other banks and building societies. Time the bean counters had a bit more compassion and vision given the demographics of the area.
October 2020 by Adrian Hollingworth
For people who work 5 and six days a week and cannot get to the branch in hours the outdoor machine is not well managed. Its not emptied enough so over the weekends it wont iften accept cheques or cash or both. And when its out of order isnt quickly sorted. As fleetwood branch has now shut mor effort should be made to keep it functional
September 2019 by Amy Weston
After a few issues I had on the phone, I went into the branch today and spoke with a lady called Bex. I cannot thank her enough, she was one of the friendliest people at the branch and the most helpful. So incredibly grateful to have met her today. No longer am I experiencing any issues and everything was resolved there and then. She was quick but made me feel welcome and well cared for. Truly wonderful lady and a credit to herself and Santander! Definitely deserves recognition. Thank you Bex!
April 2019 by MARTIN PEAKE
Never had any problems at this branch. The staff are always helpful and friendly even with difficult customers and/or complex transactions.
April 2019 by Mr. X
Silly Girl on shop floor as much use as a Chocolate Tea Pot!
September 2018 by mark morv
Great bank
May 2018 by Ron Pitches
Can park with blue badge, paying carpark 15min walk, or use 1hr limit on street
May 2018 by Adeel Ahmad
Friendly staff excellent service highly recommended
April 2018 by Paul Eryk Atlas
I am disgusted with the service in this branch. My grandfather wanted to make a payment to me and went into branch where he was rudely and hands down refused by a woman who obviously has no idea how to treat customers. I will get to the bottom of it, as I will be sending a relative in tomorrow.
February 2018 by mark morville
Great bank
July 2016 by OVA8 Telescopic Waterfed Pole
Fantastic friendly staff.