August 2023 by Trish Sandham
The 2 ladies that dealt with me were friendly professional and even though they were taking abuse from other customers as i was waiting for mine and my husbands prescriptions they were still able to smile, have a lovely word for 2 little toddlers that were taking stock off one shelf and putting it somewhere else they just smiled and dealt with it so well great service as usual
August 2023 by Paul Borer
Absolute joke of a chemist not only do you wait ages sometimes they don't have what you need in stock either needs to be run properly or closed
May 2023 by Lisa Smith
The staff here are lovely and are working under pressured conditions. They're always friendly and helpful. I've witnessed customers being incredibly rude and aggressive to people who are simply doing their job, and the staff have always handled it remarkably. Whilst service is slow at times, that's due to the amount of customers, not problematic staff. Lovely service which I will continue to use ??
February 2023 by Melissa
My Grandad has dementia and severe heart problems, and he relies on his weekly friday prescription. Prescription was not received today and they tried to tell him that he couldn?t have his medication (which he needs to live) until Monday, and that he has to pay for prescriptions (he doesn?t) I?m absolutely disgusted with this pharmacy for how they have treated my Grandad. But thankful for my Dad getting involved, but dread to think what would have happened if my Grandad didn?t have family to help.
December 2022 by Richard Yates
Brilliant staff, shops just a bit small for the amount of people it serves.
November 2022 by Michael Butler
Plenty of parking space.Friendly staff and service
November 2022 by Linda Briscoe
Had to give it one star as nothing lower available.Terrible service, prescriptions never ready always got to go back or wait in horrendous queues. I understand the pharmacy gets busy but this has been going on for a long time and doesn't appear to be improving.
November 2022 by BARGEWALK
Truly awful experience on Friday 28th October. Like many recent reviews, it was terrible. First tried early afternoon but the queue was so long, I left and returned later. The queue was still horrendous but the medication was required (prescription had been in for 10 days and phone calls said it was not ready for collection for days). Whilst I was queuing many people arrived, looked at the queue and walked away. One unfortunate frail old lady joined the long queue and took a seat for an hour as someone held her place as the line crawled forward. She had picked up her prescription earlier in the day (similar queue experience) but the medication was wrong and she had come back to get it corrected. Whilst I was there there was a stream of people returning with prescriptions the pharmacy had got wrong. Eventually this group refused to join the long queue and formed a separate smaller second queue. One older gentleman who was in the second group was there all the time I was there and looked thoroughly brassed off. All the people around me were commenting on the lamentable service. There appeared seven or eight people working there, but only one or two serving customers. It did not help seeing a woman sat at a computer screen drinking tea and laughing with a colleague whilst customers were fuming a few feet away. The women working behind the counter appear new and untrained. The management of this pharmacy are incompetent and Lloyds should be ashamed to have their name attached to such a shambles of an operation that resembles an outpost of the Keystone Kops.
October 2022 by Kayleigj Jennings
Terrible service terrible staff walks of when making a complaintTold me my child?s medication is being done then waited 30mins just to be told they don?t have it, no sorry nothing complaint going into head office
August 2022 by S Turner
What a waste of half an hour. Waited to be told I have to come back later. Absolutely shocking service
August 2022 by Brian Lindon
Once again stuck in a queue at 12:30 with 10 people all waiting for prescriptions which aren't ready to pick up. I was here yesterday and waiting half an hour and they couldn't get my prescription ready so came today and queue is worse. Diabolical service from this company.
August 2022 by Chloeann foster
Genuinely awful service. I went to the doctors a little over a week ago, where I was told I had a chest infection, I'm pregnant too. Went to collect my prescription for chest infection, they didn't have it. Have been in every day since and still do not have it. In a great deal of pain with a chest infection that could have been easily sorted with medicatio. I understand that they are going through some technical changes currently, but I can't help but wonder how people are getting more important medication.
August 2022 by martyn Fiveash
Staff here are working non- stop from opening to closing and are having to contend with no end of verbal abuse just for doing their job. Please don't take your frustration out on them as they really are working flat out for their customers.
August 2022 by Clive Moss
119 phone calls in two days is all you get is the person is on another call or ring ring ring ring ring ring ring for over a minute then knocks off, ten days for a prescription is ridiculous I paid £60 for delivery service but I have to phone them each time to deliver it why can?t it be automatic 119 calls up to now just to tell them to deliver it
July 2022 by Janey 2000
Extremely long queue always
