December 2022 by Susan Woodrup
Lovely staff and a great choice of food
December 2022 by Deep Tone
Good selection of food and helpful staff but large amount of frozen range suffers from freezer burn due to faulty freezers. Avoid this store for frozen meats.
October 2022 by Neil Danson
Can't vault m&s it's a great shop . But the carpark a different matter.i have a big 4x4 and always go on a Sunday with my granddaughter , cannot get her out if I park in normal bay so need child parking to get her out ,there was no child parking bays so the only place is the disable bay so I can open door without banging doors,got a £100 pound ticket for parking there not anoth child parking bays only two needs more won't be going again go to Tesco now instead been going to m&s as well for years
June 2022 by Mark & Diane Barcroft
Bit expensive as you would expect from M&S but nice to have a look and pick a few things up
March 2022 by David
3rd time ive had a random product (that doesnt exist in store) added to my bill at the till! One time it was a product that was £50. Have to remove 4 stars. Other than that its brilliant.
August 2021 by Angela Bradburn
I visited the Rawtenstall M&S food hall on 27th July and unfortunately left my phone in a trolley and only realised I?d done so when I got home. I immediately rang the store to report it, and some time later they rang to say it had been found. I am very grateful to the male member of staff who found it in a trolley and the lady who rang me. Thank you
July 2021 by Alexander G
Well run with a good selection - albeit quite cramped. COVID safety measures are decent, with staff on the door and baskets/trolleys cleaned regularly. My only criticism is the layout; lunch items are tucked away at the far end (near the tills) which is not ideal if you need to dash in.Would be good if Marks expanded the space (maybe a deli counter?) as this is the only M&S for many miles and very popular.
July 2021 by Keith
Not cheap, but the staff are cheerful and very helpful and there's never a worry about quality.
July 2021 by stephannie cunliffe
Visited to do the Christmas shopping, first time I had been. Overall impressions it's a nice store, staff are extremely helpful and produce was well stocked. Only negative was the store didn't flow?? If that makes sense it was an awkward layout the aisles seemed the wrong way around. That is a personal preference to how I usually shop.The till queues were kept as small as possible with all tills made available and staff directing customers to tills or self check out.I would visit again. Price wise, it's M&S so a little pricy but you get what you pay for quality!!!
July 2021 by Pat Westwell
M&S doing a very good job of ensuring the safety of its customers and has an appointment system which works well. My only gripe is couples who shop together. I am 70 and shop alone. I appreciate that not everyone can but I'm sure that of those who do go in pairs not all need to and they certainly don't both need to be stood in front of the food and both picking up items. I appreciate that M&S cannot control this
July 2021 by DAGMAR ?LUMISKRA? M
So today I was buying small items for cooking, advertising for the M&S card everywhere, but when I asked abou this, he was looking at me ,for what I wanted from them, reluctance, especially that the sellers had fun and talked at the cash register. I bothered them completely, so I'm sorry I came to you to buy some goods.
July 2021 by Adrian Lucas
I would like thank David the manager for all the help given last week in putting together all the contents for 23 hampers for our staff. There was over £1,000 in goods put together for collection - all present and correct. Also thanks to Sam for ringing it all through. Great service M&S Rawtenstall.
July 2021 by Pipster
A well stocked and standard sized Marks and Spencer Foodhall. They have a good range of items, from standard groceries, fruit and veg, through the meal deals, wines and beers. It's worth a look to find unusual or specialist items if you're in the area, and is a good foil to the Aldi across the carpark. The staff are always efficient, professional and helpful.
December 2020 by Claire Conway
My Husband picked up our pre-ordered Christmas food this morning. He was expecting long queues but said the system was really well organised & efficient. All staff were polite & friendly. Food looks delicious too! Thank you
April 2020 by Gail Elsworth
cant praise the staff enough ,all the staff I meet are always friendly,polite and helpful, special mention to the lady on the door today ,Wednesday,morning, 29th,was going above and beyond her duties in what is a most difficult time ,she is a credit to Mark's and spencer
