Video Game Stores in Preston, Lancashire

“Was served by Mark to return the Xbox I was having issues with,exchanged it straight away with no issues very friendly and talked to me about all the options about warranty. Great customer service deserves a pay rise in my opinion!”

“When I reflect on my experiences at CEX Preston, I'm continuously struck by the dedication and resilience of the team. In an industry that's grappling with staff shortages – an issue not unique to CEX but apparent across the board – the staff at this particular branch stand out as paragons of professionalism and commitment.It's clear to any discerning customer that they are navigating a host of challenges: from the technical hiccups of slow IT systems and inconsistent WiFi to the broader issue of being short-staffed. Yet, despite these obstacles, their service remains impeccable. They consistently display a level of patience, understanding, and effort that speaks volumes about their dedication to their roles and customers.I think it's crucial to underscore just how commendable this is. In an age where rapid service is often prioritised over quality, the team at CEX Preston has managed to strike a balance, ensuring transactions are efficient yet never rushed, and that customers are always kept in the loop.Moreover, the industry-wide staff shortages could easily be used as an excuse for diminished service, but this isn't the case here. The team, although stretched thin at times, pulls together and showcases what true teamwork and customer service look like. Their ability to adapt and remain unflinchingly committed to their clientele under these circumstances deserves recognition and appreciation.In conclusion, CEX Preston exemplifies what it means to excel even when faced with challenges. Their tenacity, professionalism, and unwavering commitment to customer satisfaction set them apart. A heartfelt thank you to the team for consistently exceeding expectations.”

“Went to game at deepdale, but it's moved into sports direct upstairs.Really cramped into the top corner, and not much room to browse.There was about 10 people looking at the games and you couldn't move around.Bad decision to move there in my opinion”