February 2024 by Debra Traynor
Booked a holiday at TUI within Next in Preston. The staff were friendly and approachable and we were more than happy to be assisted by Beth to find our next holiday. Beth was helpful, patient and knowledgeable both about our destination and the trips we wanted to book to make the most of our holiday. We will definitely be back. Thank you Beth.
February 2024 by mary stewart
I visited the Preston store to enquire about a dream holiday to Marrakesh next Christmas. The TUI Preston City centre store is lovely, very modern and laid out nicely. I was served by Ellie, who could not have been more helpful. She was knowledgeable, friendly, enthusiastic and very professional. I definitely recommend this travel agency and give them 5 stars. Thanks Ellie I can't wait for my holiday!
February 2024 by Martin Oleary
Just booked a holiday over the phone with Cameron. He provided great advice and options to help meet diverse family requirements. Would highly recommend if you just have a vague idea or detailed requirements, he'll help you find something to tick all the boxes!
February 2024 by Jackie Murray
Many thanks to Cameron at the Preston store.Very helpful and informative. I was booking a big family holiday. He gave lots of suggestions for hotels and resorts. Leading to finally getting it booked. ?? thank you ?
February 2024 by Freya Walker
I booked my summer holiday here with Ellie, she was really helpful and brought the holiday excitement.
February 2024 by Jacki Shorrock
Brill service from Ellie. Roll on holiday
January 2024 by Paula Law
We called into TUI at Preston, inside of Next, to book our Summer holiday, the service from the whole team was excellent, they recommended a TUI Blue hotel which we booked and we are so excited and can't wait for our trip.
January 2024 by Sandra Hendricks
I was put through to this shop (unintentionally?) by helpline TUI member of staff who answered my call but couldn?t answer my query. I asked to speak to someone else & for them to be advised of the issue. However I was connected to Tamara, who knew nothing of my query but listened to me without interruption . She & Ellie whom I also spoke to were so professional & understanding rather than fobbing me off back to the helpline. They recognised I was clearly frustrated with the situation but took time to investigate & called me back & the matter was resolved to my satisfaction. I was annoyed initially to be fobbed off to a TUI store but it certainly worked out to my satisfaction which I don?t think would have happened otherwise. I thank both ladies very much for their empathy & professionalism.
January 2024 by Ian Berry
Visited TUI Fishergate Preston to sort out a mistake that I made booking a holiday on-line. Spoke to Tamara who was able to sort out my problem, making several phone calls on my behalf. Very professional and accommodating. I am now looking forward to my holiday later this year. Thanks Tamara, you?re a star. Much appreciated ?
January 2024 by Aaron Kearsley
Fabulous service from Karen who made our booking a seamless exercise. Nothing was too much trouble for her considering it was a large booking. Would highly recommend.Thanks again TuiJayne, Tim & Aaron
December 2023 by Michele Mccumiskey
Absolutely fabulous service from Cameron he did everything he said he would.
November 2023 by Louise Robinson
Came in looking for a holiday for me and my boyfriend, and ended up booking egypt for june with libby. lovely staff, thank you tui (especially libby)
November 2023 by Joanne Wilkinson
Booked a couple of holidays this year with Tamara (based in Next, Preston city Center), also been in for advice regarding adaptations for our disabled daughter whilst on holiday. Tamara is always so helpful, finds us our perfect holiday, gets all the information we need, calls places for us & generally goes above and beyond for her customers. Thank you so much for being so welcoming & making us feel at ease booking our holidays.
November 2023 by Josh Keen
We booked our holiday here with Libby from TUI Preston, not only did she help us get a great price for me and my daughters she also helped us find the perfect location to suit us best, in conclusion our experience with Libby was 10/10 couldn?t thank her enough !
November 2023 by Harvey Rothwell
I came in for some euros and Libby was really helpful and I ended up booking 2 excursions with her, what a polite young lady, perfect service.
