February 2024 by Pauline Lenney
We went into the shop yesterday afternoon in dull spirits.The weather was miserable and it was really cold.I was looking for a warm coat - preferably a branded parka. But, my motivation was low and I really couldn?t be bothered to make the effort to try things on and hunt around for the right size.Enter Sarah ? what a star! She was bright and bubbly and eager to help. Sarah persisted, even when I was insistent that there was no way that I was going to wear something that was boring.And what was the result. The purchase of a light grey, DLX parka. Not only is it beautiful, it?s functional and it?s flattering. But if it wasn?t for Sarah?s persistence, I would be sitting on the cold Manchester train this morning, wishing I?d bought something that would keep me warm! Or sitting wearing something I had wished I haven?t bought!Instead, I have a coat that I love.Sarah demonstrated customer service at its very best. Not only did she understand the product range, she was interested in making sure that I purchased something suitable. Thank you Sarah.And as we we checking out, we met Katie who was also simply lovely. How many sales staff take the time to engage in conversation with customers and show an interest in what they have bought?In all, a lovely shopping experience. Thank you to you both!
January 2024 by Lee Passco
Trespass is open today New Year?s Day 10am-4pm , store manager Lee
October 2023 by Tom Tighe
Went into Nevisport today for the first time, had a great experience. The lady who helped the two of us went above and beyond, and knew what she was talking about. In the end we tried on 4-5 different shoes and the lady didn?t get frustrated or pushy. She even let us leave them behind the counter so we didn?t have to carry them around. 5 stars from me I?m gutted I didn?t get her name. Thanks.
October 2023 by Tom Scragg
Went in for a top and ended up with a GoreTex jacket. Good selection of outdoor clothing and great staff.
July 2023 by Paul (Gnomelander)
Sarah is so lovely and patent, always says hello, which others do. As an amputee footwear is so important, I picked up the wrong size, Sarah went and got the right ones with no hesitation.Love this place, and the staff, since we lost mountain warehouse a must in Preston
July 2023 by Peter Reilly
Great value - store manager Lee was very helpful and very knowledgeable.Bought two jackets - very happy with the products. Would shop again.
July 2023 by Marc anderson
Really helpful staff...thanks Ellie and Daniel! And my husband is delighted with his new shoes ?
July 2023 by Krishan Kr
Assisted by Joshua. He was clearly knowledgable about the apparel in store. Very helpful and gave me good advice.I purchased the North face windbreaker which I'd recommend for outdoor summer events with a chance of rain. Breathable and water resistant. Haven't had it long but it has been durable so far.A very satisfied customer.
July 2023 by Natalie Taylor
I went into store for the first time last weekend, looking for some walking trainers. I was only browsing as was originally intending on driving outside the city centre to a competitor. However, the team were extremely knowledgeable, helpful and most importantly, friendly. I will most certainly be back. Thank you - the Kendal mint cake at the counter was way too tempting too! Thank you to all.
June 2023 by Slawomir Cikala Mato
Been looking for boots today, therefore they don't had model I want. But they had some other, mentioned to shoop employee my size to try on been ignored.Remember better customer service in previous location, as well price match options.So today Trespass 0Amazon 1 in sale of boots I wanted, saved BTW over £60 on Amazon for same boots. As I have been ignored and had so bad experience I would never recommend to shop in Trespass at fishergate in Preston, rude saler upstairs, and as well seems don't know anything about boots they sale.
May 2023 by Gill Molyneaux
Great experience at Nevisports Preston. A pair of walking boots were ordered in for me but sadly the size didn't fit. Upon returning them I got excellent advice from Ellie who got me in the right boots, right size, straightaway. It was a busy Saturday afternoon and Ellie managed multiple customers really well, providing information and giving individual attention without neglecting anyone. Prices are competitive, would definitely recommend.
April 2023 by David Fisher
Very helpful when I was in the shop.
April 2023 by Paula Farrell
Very helpful shop assistant in Nevisports.
April 2023 by hannah mchugh
Me and my family are visiting the uk. Today my mum had a fall the lady with the short hair was amazing she came outside to help my mum and she kept checking up on us and even rang us a taxi. Even tho it might not seem like she did a lot but when you are in a foreign place and don?t know anything just her being there was amazing. I even went into the shop and bought a tote bag the gentlemen at the till was also amazing . They both are such an asset to the business. I do apologise as I have forgotten their names I feel their names were Katie and Peter but I might be making that up ? but once again thank you so so much for your help and friendliness.
January 2023 by Martin Beck
Fantastic staff and customer service second to none! What a gem of a shop this is! So pleased to find it, one of the last couple of outdoor shops in Preston and what a shop it is! I particularly want to mention Joshua and Ellie from Nevisport, Peter and a lady on the door at the time from Tresspass, who were extremely knowledgeable and kind advising and helping me select jackets and a pair of boots. Ellie went above the call of duty, in my opinion, sourcing boots from a different store and having them sent to Preston which I ended up buying! I'll be back for sure!!